Clinical Research Front Desk Coordinator - Austin, Texas
The IMA Group•Austin, TX
21h•Onsite
About The Position
IMA Clinical Research is seeking a Clinical Research Assistant to support front desk and administrative operations at our clinical research site. This patient-facing role is ideal for someone with medical office experience who is interested in clinical research.
Requirements
- High school diploma or equivalent
- Medical office or front desk experience preferred
- Strong customer service and communication skills
- Proficiency with Microsoft Word and Excel; research database experience a plus
- Detail-oriented and comfortable in a fast-paced environment
Responsibilities
- Greet and check in patients; provide a welcoming front desk experience
- Answer and triage phone calls and schedule appointments
- Support Study Coordinators with administrative tasks and documentation
- Assist with patient interviews, chart reviews, and basic clinical data collection (training provided)
- Maintain accurate records in electronic systems
Benefits
- Medical, Dental, Vision insurance
- PTO, holidays, and floating holiday
- 401(k) with employer match
- Tuition reimbursement & student loan repayment assistance
- Paid parental leave
- No on-call, Monday–Friday
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
