Clinical Research Administrative Assistant, Gerontology

American Addiction Centers • Winston-Salem, NC

1d • $22 - $33

About The Position

Schedules and verifies patient appointments. Answers telephone calls, prepares and packs laboratory samples to be shipped. Completes reports and maintains research correspondence and enrollment logs. Key responsibilities of this position include maintaining and updating records for the brain donation study, processing invoices, managing supply requests, and supporting the administrative core of the P30. These tasks require a high degree of accuracy, consistency, and organization, as they directly contribute to regulatory compliance, financial stewardship, and effective study management. This position is a shared role that will provide essential administrative and operational support to the Alzheimer's Disease Research Center. Responsibilities will span both the Administrative (25%) and Clinical Cores (75%). Key functions will include managing communications, coordinating events and meetings, supporting financial and vendor processes, maintaining documentation for grants and reporting, and assisting with travel, reimbursements, and regulatory tasks. Success in this role requires strong organizational skills, attention to detail, proficiency with Microsoft 365 and enterprise systems, excellent written communication, and the ability to manage multiple tasks in a fast-paced clinical research environment.

Requirements

• Two years' experience in a research setting.
• Knowledge of English grammar, spelling and punctuation
• Knowledge of wide variety of disease processes and medications
• Knowledge of phlebotomy and the handling of specimens
• Knowledge of computer systems and applications specifically Excel software
• Knowledge of common safety hazards and universal precautions to establish a safe work environment
• Knowledge of organizational policies, procedures and protocols
• Knowledge of GCP guidelines
• Knowledge of FDA Research Regulations
• strong organizational skills
• attention to detail
• proficiency with Microsoft 365 and enterprise systems
• excellent written communication
• the ability to manage multiple tasks in a fast-paced clinical research environment

Nice To Haves

• Associate's degree preferred.

Responsibilities

• Assists with preparation and submission of applications, updates and other documents to local and central IRBs (Institutional Review Boards).
• Submits documents to sponsors as requested by Investigators, supervisor and Clinical Research Coordinators.
• Prepares source document packets with attention to detail as requested by Clinical Research Coordinators. Maintains an organized and accurate filing system. Assists with storage preparation of closed studies.
• Enters data into sponsor specific EDC systems for multiple clinical trials. May also assist with data entry on paper CRFs as requested by Clinical Research Coordinators.
• Extracts patient information from electronic medical records and/or paper medical records for submission to Clinical Research Coordinators as requested.
• Contacts potential/current research participants regarding appointments, clinical trial opportunities, etc. as requested by Clinical Research Coordinators.
• Prepares for and participates in monitoring visits, sponsor and FDA audits as assigned by supervisor.
• Collaborates with outside facilities to obtain medical records and patients referrals.
• Distributes incoming mail/packages, prepares and coordinates mailings and shipments as requested. Assists with putting away of shipments as requested by Clinical Research Coordinators.
• Answers phones, record messages, and direct calls appropriately and professionally. Submits enrollment and other logs to sponsors on designated days. Maintains site master files for all studies-includes filing correspondences, updating CVs, licenses, etc.
• Greets and checks-in patients. Assists with scheduling and entering appointments.
• Maintains and orders adequate office supplies. Assures patient restrooms, snack and waiting areas are clean and properly stocked with needed items. Records room, refrigerator and freezer temperatures onto logs.
• Attends relevant professional meetings.
• Performs other tasks as delegated by supervisor and/or Investigators.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree