Genesis Healthcare-posted 3 months ago
$89,000 - $89,000/Yr
Full-time • Manager
York, PA
5,001-10,000 employees
Nursing and Residential Care Facilities

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

  • Responsible for the clinical, administrative, and financial oversight of the territory's center-based care management staff.
  • Oversees the personnel and processes necessary to ensure effective management of resource utilization, improving clinical outcomes, maximizing reimbursement, complying with contractual obligations and responding to the needs of payor customers.
  • Assists with the development, implementation, and maintenance of a case management model which meets clinical and financial goals.
  • Identifies business development opportunities for improved center specific clinical and administrative capabilities.
  • Develops systems to measure service utilization in assigned centers and identifies opportunities for improvement.
  • Collaborates to develop procedures for addressing clinical and administrative denials by payors and trains staff.
  • Manages relationships with third party payors ensuring timely responses to requests.
  • Establishes performance standards and productivity benchmarks for case management staff.
  • Supervises, monitors, and evaluates assigned staff, completing performance appraisals.
  • Identifies staff training needs related to managed care contracts and develops educational tools.
  • Works collaboratively to update strategic business plans and ensure deadlines are met.
  • Acts as case management interface with other departments and external customers.
  • Acts as a resource for staff for questions or issues in daily workflow.
  • Assists staff in securing authorizations for applicable exclusions and documents them.
  • Provides coverage plans for team members' time off.
  • Works with Team Members and Revenue Cycle Management Team to reduce AR/DSO and outstanding clinical accounts.
  • Assists with and completes special projects as assigned.
  • Graduate of an accredited School of Nursing with current RN licensure in the state of employment.
  • Bachelor's Degree in Nursing preferred.
  • Certified Case Management (CCM) or related clinical certification preferred.
  • Five to seven years of clinical nursing experience required.
  • Prior experience in utilization review, case management or discharge planning required.
  • Experience using evidence-based clinical decision support criteria (e.g. Interqual, Milliman) required.
  • Experience in rehabilitation nursing, acute care and/or the insurance field preferred.
  • Five years plus full time experience in case management preferred.
  • Management experience leading teams preferred.
  • Valid driver's license and automobile with appropriate insurance required.
  • Ability to adjust work schedule to changing business needs.
  • Experience managing virtual teams.
  • Variable compensation plans
  • Tuition, Travel, and Wireless Service Discounts
  • Employee Assistance Program to support mental health
  • Employee Foundation to financially assist through unforeseen hardships
  • Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
  • Several voluntary insurances available, including Pet Insurance, Term and Whole Life Insurance, Short-term Disability, Hospital Indemnity, Personal Accident, Critical Illness, Cancer Coverage
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