Clinical Quality Specialist - Dr. P. Phillips Hospital

Orlando Health•Orlando, FL

23d

About The Position

The CQS Specialist will be joining a very close knit team that is engaging and personal and maintains a level of professionalism and excellence above the rest. Becoming a member of the Dr. P Phillips Team, means integrity, compassion and connections that will help compliance and ongoing outcomes desired. Applicants must be licensed clinicians within the State of Florida to be considered. Orlando Health Dr. P. Phillips proudly holds recognition as a “Best Regional Hospital” by U.S. News & World Report and selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare. We are an award-winning, full-service medical/surgical facility that has been serving the residents of southwest Orange County and Orlando’s growing tourist population since 1985. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine. In 2025, Dr. P. Phillips Hospital opened the onsite Team Member Wellness Center, designed to support employee health and well-being. The center features a state-of-the-art fitness facility, a dedicated tranquility space, and wellness activities - making it easy to recharge and get your workout in before or after your shift. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you."

Requirements

Bachelor’s Degree or Higher
Licensed Clinicians in the State of Florida such as Registered Nurse, Respiratory Therapists, Pharmarcists, Dieticians will qualify for this role
Three (3) years’ experience in healthcare setting asssessing mortality, complicated healthcare cases, falls, wounds and/or clinical documentation and auditing for high risk situations with the ability to communicate clearly both verbally and written

Responsibilities

Supports quality and safety activities and projects assigned by the Chief Quality Officer or administrative designee.
Responsible for facilitating progress towards board quality goals by developing strategies, improvement plans and presentations consistent with improvement in board quality and safety goals.
Collaborates with leadership, clinical leaders and staff to plan and support a robust quality and safety program.
Works in cooperation with other members of the quality team including risk management, infection prevention, regulatory, data analytics, education and operational effectiveness to achieve improved outcomes.
Establishes and maintains an open and positive working relationship with physicians, nurses and allied leaders and team members.
Participates and or leads interdisciplinary teams, related to quality and patient safety as appropriate.
Works in the practice environment to identify process and practice opportunities for improvement.
Works with the leadership team to develop a culture and practice environment that embraces quality and patient safety and is in compliance with the requirements of the various regulatory agencies.
Supports development of appropriate policies and procedures related to quality and patient safety.
Participates in the planning and implementation of new technologies and procedures that support or enhance quality and patient safety activities.
Provides education and training related to quality and patient safety.
Produces reports to meet the needs of the physicians, practice managers and leadership that will facilitate the identification of areas of improvement opportunity within OH and/or document progress of improvement activities.
Serves as a resource for the staff as related to quality and safety, and to observe the daily operations within the practices to identify potential areas for process improvement or enhancements to patient safety.
Demonstrates initiative and situational leadership skills.
Embraces, communicates and promotes effective change.
Maintains appropriate skill level in using current and future data platforms used by Orlando Health.