Clinical Quality Specialist at Lake Mary Hospital

Orlando Health • Lake Mary, FL

8h

About The Position

The Clinical Quality Specialist supports clinical excellence and improved patient outcomes at Lake Mary Hospital, with a primary focus on the Joint Commission–Certified Total Joint Program, particularly total hip and total knee procedures, by coordinating evidence‑based care and comprehensive pre‑ and post‑operative patient education. The role also supports the hospital’s diabetic care management program, providing patient and device education, promoting adherence to evidence‑based protocols, and collaborating with interdisciplinary teams to reduce complications and prevent readmissions. In partnership with hospital departments, the position drives quality improvement initiatives, ensures regulatory compliance, monitors CMS quality metrics, and contributes directly to advancing the organization’s CMS Star Ratings through improved patient safety, outcomes, and experience.

Requirements

• Bachelor’s degree or higher, Graduate from an approved school of nursing
• Current RN license in the state of Florida.
• Certification as a Professional in Healthcare Quality Certification (CPHQ), Patient Safety (CPPS), or as a Nurse Executive (NE-BC) within 1 year of hire.
• Three (3) years’ experience in nursing, to include two years clinical experience.

Nice To Haves

• Prior experience in Diabetic Care, Orthopedic Care, or a Surgical Care Unit preferred.

Responsibilities

• Collaborates with appropriate outlying facilities and agencies to ensure protocols are aligned with evidence-based guidelines.
• Provides a safe and clean environment.
• Participates in budget preparations and committee functions as assigned.
• Practices effective problem identification and resolution utilizing evidenced based practice.
• Serves as a role model demonstrating appropriate knowledge and expertise in regard to patient care.
• Functions as a patient advocate while collaborating with the multidisciplinary team.
• Maintains focus on the educational growth of patients/families, team members and self.
• The clinical coordinator must be able to demonstrate knowledge of the principles of growth and development over the life span and implement interventions as appropriate while being sensitive to cultural needs.
• Promotes collaboration within the organization by participating in departmental and hospital programs, committees, and special projects.
• Complies with all regulatory and accrediting requirements.
• Ensures that safety, health, and regulatory standards are attained in the practice of area of responsibility.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Benefits

• BEST Place to Work, 5 years in a row!
• As a new hospital, Orlando Health Lake Mary offers unique opportunities for career advancement, leadership roles, and professional development.
• Benefits Package that begins on day one (Full-Time & Part-Time only).
• Flexible Schedules
• Tuition Reimbursement up to $5,000 a year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level