Clinical Quality Coordinator (RN)

UNC Health•Hendersonville, NC

3d•Onsite

About The Position

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: This position is responsible for developing and recommending strategies and processes that result in measurable improvement in the delivery and outcomes of patient care through application of evidenced-based best practices and using current Performance Improvement methods/tools. Works collaboratively with medical staff, leadership, medical directors, nursing and other members of the healthcare team in researching, designing, and implementing “best practice” guidelines and protocols to support high quality services and continuous improvement in patient care outcomes. Serves as clinical quality improvement liaison to UNC Health Pardee clinical teams to ensure enterprise-wide approach to clinical quality.

Requirements

Must be licensed to practice as a Registered Nurse (RN) in the state of North Carolina or one of compact states.
Bachelor's degree in nursing
Two (2) years of acute care clinical experience
Experience working an electronic medical recordkeeping (EMR) tool
Basic Life Support (BLS) for Healthcare Provider certification
Recent experience in healthcare setting using performance improvement methodology with successful and actionable outcomes.
Knowledge of audit/study methodology and health statistics applicable to performance improvement
Knowledge of concurrent and retrospective chart review
Proficiency in electronic records navigation and information retrieval
Demonstrated clinical expertise to effectively facilitate evaluation of quality care

Nice To Haves

Certified Professional Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) preferred.
Five (5) or more years of progressive experience in an acute patient care setting (preferred).
Experience working in EPIC.
Experience in Emergency Services or Critical Care
Progressive knowledge of regulatory, State, Federal laws regarding Quality Management; participates in regulatory, State and Federal surveys and internal survey processes for using continuous readiness methodology.
Advanced skills in data management as well as the ability to collect, analyze, and present data to groups and individuals.

Responsibilities

To manage clinical content mapping, data verification, data analysis, data management and data abstraction in assigned area of the Quality Services Department.
To collect and report regulatory data.
To train and coach departmental staff on quality processes and initiatives.
To generate various reports associated with quality improvement processes in the department regarding quality outcomes, accomplishments, and goals.
To prepare reports and present to department administrators, various committees, and outside organizations.
Provides necessary education and training to department staff, medical staff, and hospital staff as needed to ensure best practices are implemented, variances reduced, and clinical outcomes measured and improved.
Supports serious safety event investigations, chart review, and process flow diagramming as directed.
Demonstrated ability to develop, organize, facilitate, and lead special projects.
Ability to work collaboratively with physicians, hospital staff, and external organizations.
Establishes and maintains effective work practices; maintains high level of professional demeanor, competence, knowledge, integrity, and confidentiality; models the mission and vision of the organization in daily interactions and other related professional activities.