Clinical Quality Associate

Privia Health•Arlington, VA

6h•$23 - $27

About The Position

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers Working closely with the Market-based Population Health teams, primary care providers (PCP’s), networked partners, and operations team at Privia Health, the Clinical Quality Associate will provide ownership and execution on defined Value-Based Care program performance metrics and support for Privia’s at-risk patients within a defined region. Primary work will include completing quality audits, providing context for provider education, patient outreach to provide coordination services, fill gaps in care, payer attestations, and regular review and action on local performance reports and regional action plans. The candidate will have relevant clinical experience, educational background or license/certification to support the Quality Management team.

Requirements

2+ years of population health or healthcare experience preferred.
Must comply with all HIPAA rules and regulations

Nice To Haves

MA, CHW, EMT, Health Coach, Case Management certification and/or experience preferred
Preferred experience with remote communication.
Athena experience preferred.

Responsibilities

Collaborate with local teams to define performance metrics
Own the execution and proactively resolving issues and performance toward defined performance metrics
Review patient non-compliance reports to ensure timely disease specific and wellness visits
Identify concerns and demonstrates critical thinking to determine plan of action and/or support care centers
Subject matter expert on all requests related to population health and quality measure specifications.
Analyzing payer reports and determines what information is shared back to care centers
Provide education and assistance with patient self-management goals
Make appropriate referrals to internal care team, payer programs, community resources, home care, and disease management programs
Perform necessary payer attestation and performance reporting through payer portals
Operate independently to achieve agreed upon goals
Collaborate effectively with both internal and external teams to support population health and quality metrics
Diligently maintain HIPAA and HR training, knowledge base and compliance at all times
Manage and lead detailed special projects and communicate status to the client and Privia management team
perform other duties as assigned