Clinical QA Specialist

Honeydew
2dRemote

About The Position

The Clinical Quality Assurance (QA) Specialist plays a critical role in maintaining and improving the quality, safety, and consistency of clinical care delivered at Honeydew Care. You’ll work closely with the Provider Operations Lead and Chief Medical Officer to review clinical documentation, monitor adherence to clinical standards and regulatory requirements, identify quality trends, and partner with clinical teams to drive continuous improvement.

Requirements

  • Nurse Practitioner (NP) or Physician Assistant (PA), licensed in any state
  • 5+ years of experience in a dermatology specific practice setting
  • Strong understanding of behavioral health clinical documentation standards.
  • Experience with clinical quality review, utilization review, compliance, or clinical auditing.
  • Excellent attention to detail and strong written communication skills.
  • Comfort working in a fast-paced, remote, and technology-driven environment.

Nice To Haves

  • Prior experience in a QA, compliance, or clinical operations role.
  • Familiarity with telehealth platforms.
  • Experience working with EHR systems and data-driven quality initiatives.

Responsibilities

  • Conduct regular audits of clinical documentation (e.g., intake assessments, treatment plans, progress notes, discharge summaries)
  • Ensure documentation meets internal clinical standards, payer requirements, and regulatory guidelines.
  • Monitor adherence to evidence-based practices and Honeydew clinical protocols.
  • Identify quality gaps, risks, and trends through audits and data review.
  • Collaborate with clinical leadership to develop and implement corrective action plans.
  • Support compliance with state, federal, and accreditation requirements (e.g., HIPAA, payer standards).
  • Assist with preparation for audits, accreditation reviews, and payer reviews as needed.
  • Partner with clinicians to support quality improvement through education
  • Contribute to clinician training materials and quality-related education initiatives.
  • Report directly to the Provider Operations Lead to track QA metrics and contribute to regular quality reports for leadership.
  • Collaborate cross-functionally with Clinical Operations, Compliance, and Product teams to improve workflows and systems.
  • Support the development and refinement of clinical policies, procedures, and best practices.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service