Clinical Project Manager / Prior Authorizations (LVN)

Regal Medical Group•Los Angeles, CA

6d•$104,000

About The Position

The Clinical Nurse Project Manager role will promote the quality and cost effectiveness of medical care by applying clinical acumen and the appropriate application of policies and guidelines to denials. This role will review for appropriate care and setting, and follow guidelines/policies as they relate to the review process . This role will be responsible for processing denial letters for all affiliated groups, interpreting denial language provided by the prior authorization nurse, coordinators, and medical directors, and placing it into the appropriate templates while translating medical terminology into lay language and grading the reading level as appropriate. They will work closely with the coordinators in the department for clinical guidance on denial cases.

Requirements

Active California LVN Or RN License
Minimum of 3+ years of prior authorization/ denials experience
Minimum of 1+ year of acute care/case management experience
Proficient in MS Office programs (i.e., Word, Excel, Outlook, Access, and PowerPoint)
Knowledge of computers, faxes, printers, and all other equipment
Ability to deal with responsibility in confidential matters
Ability to work in a multi-tasking, high-stress environment

Responsibilities

Understand all aspects of the functionality of Access Express concerning prior authorization and the denials
Complete assigned tasks accurately and within specified time limits
Maintain smooth working relations with co-workers and supervisors, be a “Team Player”
Anticipate future events, set realistic goals, timetables, and coordinate activities to ensure smooth workflow and time management
Understand, promote, and review the principles of medical management to facilitate the right care at the right time in the right setting
Understand all Regal Medical Management policies and procedures
Communicate effectively and interact with the department managers, nurses, coordinators, regional medical directors, and staff daily or as indicated regarding all denials processes
Speak concisely and tactfully on all subjects related to Denials
Maintain a working relationship with denials coordinators, the prior auth teams, the pharmacy team, the medical directors, and the network management
When necessary, act as liaison between the prior auth coordinators, prior auth nurses, and medical directors
Maintain regulatory Turnaround Time Standards per regulatory guidelines
Document accurately and completely all necessary information in authorization notes
Communicating with the prior auth teams and medical directors for those denials needing clarification, with an accurate summary of the case and recommendation
Demonstrates the ability to follow through with requests, share critical information, and get back to individuals promptly.
Identifies the department's needs and reports to management for improvement opportunities
All other duties as directed by management
Proactively support and practice the company's mission, vision, and values.
Follow Employee Handbook guidelines and company policies, and procedures.
Follow the established departmental dress code.
Appropriately and accurately maintain timekeeping records.
Adhere to the attendance policy and time off requests.
Follow safety policies and procedures.
Be flexible and adaptable, and courteous, and promote professionalism.
Communicate verbally and in writing through appropriate channels.
Maintain confidentiality at all times in compliance with company policy and HIPAA requirements.
The employee has completed all required annual Compliance training and signed the attestation form is attached for each module.