About The Position

The Clinical Programs and Innovation Specialist plays a critical role in ensuring the accurate and timely processing of vendor invoices, payments, and related accounting activities that support financial integrity across LifeGift. This position coordinates accounting documentation, maintains complete and compliant payable records, supports internal and external customers, and ensures that vendors are paid correctly and on schedule. Respond to data requests from the CMO and VP Organ Operations to evaluate clinical performance, donor management strategies, and operational trends. Extract, analyze, and interpret donor and operational data from True North and other systems to identify risks, patterns, and improvement opportunities. Translate complex datasets into reports, dashboards, and visualizations that drive clinical decision-making and policy development. Collaborate with Health Informatics to develop Power BI dashboards integrating clinical, operational, and research data. Serve as liaison between LifeGift, external investigators, industry collaborators, and technology partners. Manage daily operations of investigator-sponsored and industry research studies including enrollment, protocol compliance, and data collection. Maintain study databases, enrollment metrics, milestones, and completion projections. Clearly communicate analytic findings to clinical, operational, executive, and external audiences. Educate staff on data literacy, research protocols, and analytics processes. Develop and deliver training materials, onboarding sessions, and analytics workshops. Ensure research datasets are audit-ready, validated, and compliant with governance standards. Maintain secure portals for protocol submission and documentation.

Requirements

  • Bachelor’s degree in Data Science, Biostatistics, Public Health, Health Informatics, or related field required.
  • Minimum four years of experience in organ donation or transplantation clinical operations.
  • Direct experience with organ donor referral intake and allocation processes required.
  • Proficiency in Power BI or similar data visualization tools.
  • Expert knowledge of the True North electronic donor record system.
  • Strong understanding of OPTN policies, CMS Conditions of Participation, and OPO performance metrics.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Ensuring the accurate and timely processing of vendor invoices, payments, and related accounting activities that support financial integrity across LifeGift.
  • Coordinating accounting documentation
  • Maintaining complete and compliant payable records
  • Supporting internal and external customers
  • Ensuring that vendors are paid correctly and on schedule.
  • Responding to data requests from the CMO and VP Organ Operations to evaluate clinical performance, donor management strategies, and operational trends.
  • Extracting, analyzing, and interpreting donor and operational data from True North and other systems to identify risks, patterns, and improvement opportunities.
  • Translating complex datasets into reports, dashboards, and visualizations that drive clinical decision-making and policy development.
  • Collaborating with Health Informatics to develop Power BI dashboards integrating clinical, operational, and research data.
  • Serving as liaison between LifeGift, external investigators, industry collaborators, and technology partners.
  • Managing daily operations of investigator-sponsored and industry research studies including enrollment, protocol compliance, and data collection.
  • Maintaining study databases, enrollment metrics, milestones, and completion projections.
  • Clearly communicating analytic findings to clinical, operational, executive, and external audiences.
  • Educating staff on data literacy, research protocols, and analytics processes.
  • Developing and delivering training materials, onboarding sessions, and analytics workshops.
  • Ensuring research datasets are audit-ready, validated, and compliant with governance standards.
  • Maintaining secure portals for protocol submission and documentation.

Benefits

  • LifeGift values its team members and offers a variety of highly competitive benefits.
  • Full-time team members have the opportunity to enroll in the following insurance plans: medical, dental, and vision, as well as life insurance, LTD and STD, and FSAs and HSAs that are pre-tax and to which LifeGift contributes.
  • LifeGift also offers an exceptional retirement package that includes 403(b) and 401(a) retirement plans with the opportunity for a generous match.
  • Additionally, LifeGift offers a tuition reimbursement program to encourage team members to expand their knowledge and further their education.
  • LifeGift recognizes the importance of a work-life balance and encourages team members to take advantage of a generous vacation and sick leave plan.
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