Mount Sinai Health System-posted 1 day ago
Full-time • Manager
Onsite • New York, NY
5,001-10,000 employees

The mission of the Patient Safety and Quality department within the Mount Sinai Institute of Critical Care Medicine (ICCM) is to enhance patient outcomes by ensuring critically-ill patients receive the highest standards of care through continuous improvement and a maintaining a culture of safety. As a PSQ Manager, you will join a collaborative team that works closely with clinical providers, administrative staff, and other stakeholders to develop, implement, promote, and monitor initiatives that improve the delivery of quality care among critically-ill patients across all Mount Sinai Hospital System (MSHS) sites. This position is full-time and scheduled onsite during regular business hours at the Mount Sinai Hospital Campus, located in the Upper East Side of New York City.

  • Establishes and maintains collaborative relationships with nursing staff, leadership, medical staff and other administrative staff.
  • Monitor quality performance metrics established by ICCM and Mount Sinai Health System.
  • Help interdisciplinary teams identify areas of opportunity and provide guidance through QI process.
  • Regularly review clinical documentations to ensure adherence to policy and accepted standards of care.
  • Helps reduce healthcare-associated infections (HAI) by providing recommendations for invasive device removal when clinically appropriate.
  • Consult with medical providers regarding National Healthcare Safety Network (NHSN) guidelines to ensure accuracy and compliance with established healthcare standards.
  • Organizes and facilitates high-level presentations on behalf of ICCM, including designing slidedecks, creating an agendas, maintaining minutes, and providing follow-up on deliverables.
  • Provide education seminars regarding quality improvement
  • Baccalaureate Degree in Nursing is required.
  • Masters in Nursing or health related field is preferred.
  • Certification in specialty area preferred (i.e. CCRN-Adult)
  • 5 years directly related experience (some supervisory preferred)
  • New York State License with current registration as a registered professional nurse.
  • A minimum of 3 years of recent clinical experience in an adult ICU setting within a tertiary healthcare center.
  • Experienced designing, implementing, and measuring the impact of QI projects using rapid-cycle frameworks, such as PDSA.
  • Skilled in evaluating and interpreting complex data sets to identify trends, patterns, and opportunities for improvement.
  • Knowledgeable of roles of regulatory and data benchmarking organizations, such as CMS, NHSN, NDNQI, and The Joint Commission.
  • Demonstrates excellent interpersonal communication skills and adapts effectively to diverse audiences at all organizational levels.
  • Proficient in Microsoft Excel, Microsoft PowerPoint, and EPIC Hyperspace software.
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