CLINICAL PROGRAM DIRECTOR

UHS • Tempe, AZ

4h

About The Position

Behavioral Health Connections, Inc. is a provider of patient-focused, comprehensive mental health services. We offer mental health evaluations to children, adolescents, adults and older adults in crisis 24 hours a day, 7 days a week response, including all holidays. Our service model focuses on the assessment, diagnosis, treatment, and disposition of your mental health patients. Based on the results of an assessment, we determine the most appropriate level of care and recommend treatment facilities. The tele-psychiatric assessment and consultation services we offer are designed to connect people with the care provides best equipped to address their mental health issues. Rapid response means that the patient will get to the most appropriate level of care faster and expedite their journey to wellness. Visit us online at https://bhconnections.org Our specialty is in customizing solutions that: Provide access to faster, reliable mental health services Support for your clinical team by providing mental health case management Assist organizations in mitigating the challenges associated with mental health care Improve revenue capture by increasing throughput and decreasing operational issues The Clinical Director has the responsibility of managerial and clinical oversight for all mobile/tele-video assessors and call center staff, provides training for all staff; provides clinical supervision, review and oversight of clinical documentation ensuring the appropriate triaging of patients is made to the most appropriate level of care; supervises the daily schedule of staff to ensure suitable coverage for 24/7 coverage of the call center. One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Requirements

• Possess strong leadershp skills
• Experience in referral managment and assessment processes, protocols, and best practices.
• Knowlege of the healthcare systems, basic insurance requirements, and regulatory guidelines related to referrals, and assessments allowing access
• Analytical Skills
• Minimum Masters Degree in Nursing, Social Work, Psycology, Counseling, Behavioral Health or related field.
• Meets current state requirements for the provision of mental health assessments and/or licensed in the State where BHC is providing services as a Licensed Professional Counselor (“LPC”), Licensed Marriage and Family Therapist (“LMFT”), Licensed Master Social Worker (“LMSW”), Licensed Clinical Social Worker (“LCSW”), or Registered Nurse (“RN”).

Nice To Haves

• Preferably two or more years’ experience in intake assessment activities within an acute psychiatric setting and experience in health care business, business development/marketing environment with measurable business development results is preferred.

Responsibilities

• managerial and clinical oversight for all mobile/tele-video assessors and call center staff
• provides training for all staff
• provides clinical supervision, review and oversight of clinical documentation ensuring the appropriate triaging of patients is made to the most appropriate level of care
• supervises the daily schedule of staff to ensure suitable coverage for 24/7 coverage of the call center
• effectively manage and inspire the referral managment team, provide guidance, set performane expectations and promote a positive and collaborative work environment, effective communication, delegation, and confilct resolution skills are essential.
• optimize the team performance, identify areas for improvement, developing strategies to enhance effciencey and patienet outcomes.
• evaluate data and identify bottlenecks and implement solutions to enhance effciency and quality of care.
• address challenges and make informed decisios to optimize the referral and assessment processes.

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees