Clinical Program Director

Counseling4Kids•Glendale, CA

20d

About The Position

Our ideal candidate is someone with experience and success in a director role and is looking for high in-person engagement to cultivate our community of resilient clients and staff. This person has an innovative mind, a collaborative heart, and a natural balance that promotes rigid-flexibility needed to drive progress over perfection. The role is highly cross-functional and strategic, requiring creative and analytical thinking and close work with Key Decision Makers and all departments to apply quantitative and qualitative data to guide strategy and determine success. While collaborative and innovative, the Clinical Program Director is also passionately accountable to objective performance measures.

Requirements

Must be currently Licensed in California as either an LCSW or LMFT.
Minimum of 3 years counseling experience.
Minimum of 5 years of Director or Executive level management experience.
Knowledge of LA County DMH and Medi-Cal procedures.
Experience with Exym EHR.
Knowledge of Microsoft Office suite of products and various other business software
Ability to create an atmosphere of excellent service and engagement with clients and other stakeholders.
Excellent collaboration and communication skills across treatment providers and departments.
Highly ethical leadership, with the ability to effectively communicate clinical compliance expectations.
Solid and effective coaching and performance management abilities.
Demonstrate emotional intelligence and self-awareness in an environment of change.
Knowledge of data analytics and how to effectively use for decisions pertaining to clinical operations and agency growth.
Ability to develop and efficiently implement department/agency initiatives.

Nice To Haves

Bilingual (English/Spanish) is helpful.

Responsibilities

Uphold the mission and core values of Counseling4Kids.
Ensure smooth and effective clinical and administrative operations, delivering high-quality services.
Support agency growth and sustainability while continuously monitoring the pulse and performance of the clinical department.
Constant and consistent effective communication with staff and stakeholders
Oversee all clinical programs through day-to-day operations management and clinical supervisor supervision.
Ensure the quality of all clinical services and program effectiveness are clear and measurable by key performance indicators.
Develop and implement new clinical programs based on community needs evolve and ensure a dynamic range of services are available.
Ensure clinical fidelity to treatment models and protocols while working with Compliance & Quality to ensure appropriate lengths of stay for clients.
Collaborates with Compliance & Quality Assurance to ensure operations, policies, procedures, and documentation meet all compliance requirements as determined by governing bodies
Ensure sufficient training by clinicians and supervisors.
Monitor and ensure compliance with the DMH contract and the policies and procedures outlined in the LA County Organizational Provider's Manual for Specialty Mental Health Services, including:
Maintain current knowledge of County and State quality improvement and clinical documentation mandates, guidelines, and protocols.
Assist with grant and proposal writing for funding clinical programs.
Participate in community outreach, marketing, and public relations for clinical programs, including presentations to community organizations, funders, potential donors, referral sources, and community partners.
Act as liaison with DMH, attend DMH and various Provider meetings as assigned.
Participate as a contributor in management team meetings, including agency-wide decision-making and strategic planning.
Ensure the funding stream is maximized and monitor progress regularly.
Resolves programmatic issues that impede the program from meeting budgetary expectations
Monitor clinical programs' performance and compliance to ensure they meet budgetary expectations.
Assist with preparing clinical department and program budgets in collaboration with the Chief Executive Director and program directors/managers.
Prepare reports for agency Board meetings and attend Board meetings as requested by the Chief Executive Officer and Board of Directors.
Champion company culture through application and coaching around our Core Values and Individual Agreements
Participate and lead in company comprehensive initiatives and events focused on employee engagement, development, and appreciation.
May carry a small caseload regularly or intermittently with management approval.
Other duties as assigned.