Clinical Program Coordinator - Full Time - Virtual Eye Care - On-Site - Bascom Palmer Eye Institute -- Miami, FL

About the position

The University of Miami, Bascom Palmer Eye Institute has an exciting opportunity for a full time Clinical Program Coordinator (On-Site) for Virtual Eye Care in Miami, Florida. The Clinical Program Coordinator assists in the development, organization, production and evaluation of a variety of health promotion and educational program offerings for patients in the assigned unit. Provides general oversight over daily program operations in support of the University's mission, including the direct supervision of volunteers. Monitors the financial performance of programs to meet departmental goals, and assists with short- and long-range budgetary planning.

Responsibilities

• Evaluates program effectiveness, analyzes results, and recommends appropriate action.
• Coordinates program activities with other program, department or staff activities, ensuring optimum efficiency.
• Trains, develops, and empowers staff to effectively perform their jobs.
• Acts as a main point of contact for project funders, advisors, speakers, and participants, and recruits program participants, members, and volunteers.
• Develops cooperative relationships with patients and families by projecting a positive image and creating a professional atmosphere.
• Develops program communications and promotional literature for distribution, including newsletters, brochures, and flyers.
• Prepares periodic reports, financial statements, and records for management or outside agencies.
• Maintains patient confidentiality as well as the confidentiality of hospital business information.
• Oversees the maintenance of established supply levels in unit and supply rooms.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Requirements

• Bachelor’s degree in relevant field.
• Minimum 2 years of relevant experience.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to maintain effective interpersonal relationships.
• Ability to understand and follow instructions.

Nice-to-haves

• Ophthalmic Technician, Medical Assistant, Nursing, or another formal medical certification/licensure preferred.
• Knowledge and skilled in the use of video-conferencing technologies.

Benefits

• Medical insurance
• Dental insurance
• Tuition remission
• Comprehensive benefits package