Clinical Program Consultant

UnitedHealth Group • Minnetonka, MN

272d • $89,800 - $176,700 • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The successful candidate will be responsible for collaborating directly with Executive Leadership in a matrixed organization including but not limited to Product, Operations, and Technology teams to develop and execute comprehensive programs and services within a clinical operation. This position will involve strategic management and leadership of work-stream(s) dedicated to coordinating the design and implementation of new product offerings. Overall, we are seeking self-driven leader with exceptional critical thinking and problem-solving abilities to drive the successful implementation of products and services within our operation.

Requirements

• 3+ years of direct hands-on product development within healthcare inclusive of implementation experience
• 3+ years of project management experience
• 2+ years of product redesign or enhancement experience
• 2+ years healthcare practice management or operations management experience
• Experience leading and managing change initiatives
• Experience in developing program artifacts including but not limited to project plans, business requirements, executive summary, staffing analysis, budget status, etc.
• Solid critical thinking skills
• Demonstrated experience of data analytics and problem-solving skills including analyzing, monitoring and creating solutions
• Demonstrated experience holding individuals accountable and influencing without authority
• Demonstrated experience acting as a strategic consultant to product, operational and technology matrix partners
• Proven process improvement skills/experience
• Proficient with MS Office Suite: Excel, Word, PowerPoint, Outlook, Project and Visio
• Proven excellent presentation skills with ability to simplify and communicate complex data to global project team
• Proven interpersonal, communication and relationship building skills
• Proven solid influencer with demonstrated skills in innovative thinking to optimize health care system
• Proven track record of exceptional oral and written communication across varying audiences within a matrixed organization
• Demonstrated ability to organize and thrive in a fast-paced, matrixed environment

Nice To Haves

• Project Management certification
• Agile experience
• Healthcare Industry experience

Responsibilities

• Works directly with Senior Leadership within Product, Operations and Technology to design and implement programs/services across a clinical operation
• Accountable to drive the deployment of programs within the operation and can expand to end-to-end oversight of the deployment
• Strategically balances clinical & business priorities to make recommendations on the solution and timing of the implementation
• Consults with Senior Leadership across business stakeholders to review and provide recommendations for future development
• Develops and implements strategy for global communication, program artifacts and coordination of training for the new initiatives
• Design and implement solutions leveraging fact-based rationale, incorporating applicable best practices with proven outcomes while supporting an agile business model
• Drive successful change management and support adoption of innovation across the business

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities