Clinical Program Advisor

CCS-posted 4 months ago
Full-time • Senior
1,001-5,000 employees
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Serves as a clinical subject matter expert and trusted partner to Enterprise Sales, Clinical, Client Success, Product, and Analytics teams. This role helps design, implement, and optimize programs for health plans, provider groups, and employer clients. Translates program performance data and clinical outcomes into actionable insights, assigning value to those outcomes using evidence-based literature and real-world results. This position blends clinical expertise, business acumen, and analytical skill to tailor solutions to client needs, support sales engagements, participate in customer presentations, advise on program design and patient engagement strategies, and monitor program performance to drive continuous improvement. The position location is flexible but must be willing to travel frequently.

  • Provide market perspective on emerging clinical requirements, technologies, industry standards, and regulatory changes to position CCS as a credible clinical partner.
  • Partner with Sales, Clinical, Client Success, Product, and Analytics teams to identify and document customer needs, translating them into actionable insights and client-facing visualizations.
  • Prepare and deliver clinical and business value presentations, product demonstrations, pitch decks, and ROI analysis to prospective and existing clients, leveraging internal data and evidence-based literature to assign value to outcomes and highlight CCS’s impact.
  • Support client success teams in preparing and presenting client-specific data to demonstrate product value and clinical outcomes during business reviews.
  • Cultivate and maintain strong relationships with clinical leaders, payors, and other key stakeholders.
  • Develop a deep understanding of CCS’s clinical solutions, capabilities, and analytics tools to serve as a subject matter expert for sales and client success teams.
  • Collaborate with CCS product development and analytics teams to understand product capabilities, performance, and roadmap, and ensure seamless transition of requirements to product and clinical implementation teams.
  • Utilize data analytics tools (Salesforce, Power BI, Excel) and evaluate client trends, patient enrollment and engagement, spending, and clinical improvement metrics.
  • Create strategic tools and resources to reinforce CCS’s value proposition and address cost avoidance objections with credible, evidence-based support.
  • Maintain a high degree of confidentiality at all times due to access to sensitive information.
  • Follow all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements.
  • 7+ years of experience in clinical sales engineering, solutions consulting, or technical sales role within the healthcare industry.
  • Clinical degree (RN, PharmD) with active and relevant licensures or equivalent combination of education and/or experience.
  • Demonstrated ability to assign value to outcomes using evidence-based literature and real-world data.
  • Strong business understanding of healthcare, medical and pharmacy reimbursement systems, chronic care management, and digital health solutions.
  • Strong technical background with expertise in healthcare IT systems, data analytics, and enterprise software solutions.
  • Excellent communication and presentation skills, with the ability to translate complex clinical and technical concepts into clear, compelling messages for diverse audiences.
  • Proven track record of cross-functional collaboration with sales, marketing, product development, customer success, and analytics teams.
  • Analytical mindset with proficiency in data analysis tools (e.g., Excel, PowerBI) and CRM systems (e.g., Salesforce).
  • Ability to travel as needed to engage with clients and support sales activities.
  • Competitive Salary
  • Bonus/Incentive Opportunities/commission: (if applicable)
  • Comprehensive Benefits: Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (vacation and holidays)
  • Ongoing training and professional development
  • Remote or hybrid work options (if applicable)
  • Wellness programs and mental health support
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