Clinical Product Specialist, OR/NICU - Acute Care and Monitoring

Medtronic•Boston, MA

1d•Remote

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. As a OR/NICU Clinical Product Specialist (OR/NICU CPS), you will enhance the selling process by serving as the clinical expert on the application of Acute Care and Monitoring (ACM) products in the Adult/Pediatric Operating Room and NICU/PICU environments. The OR/NICU CPS position will work within their assigned territory with aligned sales partners to develop advocacy from Key Opinion Leaders, key clinical and business decision makers, generate demand for product evaluations, competitive conversions, drive key deals to closure, and support post-sales activities including implementation, education, in-servicing, ongoing support, and the development of robust reference accounts. The OR/NICU CPS is actively involved in the pre- and post-sale process to both identify and foster elements, processes, and champions that result in successful product adoption, conversion, or expansion of use. This role requires 75% travel including 3-4 overnights per week on average. The territory is the Northeast down to the DC/Baltimore area. Ideally, this candidate should be based near a major airport such as the greater Boston, NYC or Northern NJ area.

Requirements

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME An Associate’s Degree with a minimum 4 years of clinical experience as a licensed clinician within the acute care hospital environment OR A Bachelor’s Degree with a minimum of 2 years of clinical experience as a licensed clinician within the acute care hospital environment.

Nice To Haves

3-5 years total critical care experience in an acute care hospital environment, with a minimum of 3 years’ experience in OR, CVOR, NICU, PICU OR or NICU/PICU Clinical Educator or experience in education curriculum development and delivery
RN BSN, Advanced Practice Nurse NNP, Perfusionist
2+ years in team selling environment
Experience with health care or medical device industry, either clinical education or sales
Sales experience or possession of strong selling traits is preferred
Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams
Track record of building successful strategic business partnerships
Must be results oriented, with internal motivation to achieve high-level results and manage complex projects to completion
Demonstrated resiliency and high tolerance for ambiguity
Strong verbal and written communication
Exceptional client interaction skills
Strong ability to create and deliver presentations, education plans, and evaluation plans that reflect the needs of the customer
Public speaking skillsets
Exceptional thoroughness, attention to detail, and follow-through
Understanding of the markets in which RMS competes
High energy, entrepreneurial, and self-motivated
Proficient in Salesforce.com, Sales Analytics and MS Office (including Word, PowerPoint, and Excel)
Desire and ability to travel overnight (air/ground/hotel) within assigned territory and nationally when needed for high profile projects, conferences

Responsibilities

Lead OR/NICU selling and clinical activities for INVOS cerebral/somatic oximetry and Nellcor pulse oximetry technologies within assigned territory and partner with regional sales teams to ensure both pre- and post-sale requirements are met
Lead pre-sale clinical demonstrations and evaluations to showcase the clinical value of ACM solutions. Coordinate and participate in evaluations along with aligned field sales team and customer to ensure they are conducted according to best practices. Engage key stakeholders with product value propositions, supporting literature, etc. appropriate to their specific care area.
Lead post-sale activities including implementation, product education, in-servicing, and ongoing support to ensure robust adoption and utilization. Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes that leverage ACM products to improve patient care
Demonstrate skills appropriate to successful advancement of complex sales, including: Strong analytical abilities and use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a robust territory strategy and business plan Consistent effectiveness in both offensive and defensive competitive selling situations Expert-level clinical knowledge of acute care in the adult/pediatric OR/CVOR and/or NICU/PICU including monitoring applications for critically ill neonates and children, including Nellcor pulse oximetry and INVOS cerebral/somatic oximetry.
Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, R&D) on the following: Educate and update the organization quarterly on OR/CVOR NICU/PICU trends and customer needs Identify and develop Key Opinion Leaders, reference accounts and/or potential development partners Development and sharing of best practices throughout the organization as a OR/NICU CPS Subject Matter Expert (SME)
Stay up to date on the educational needs of the NICU/PICU customer base related to product utilization and concepts of clinical application Assess internal processes for delivery of customer education and implement process improvements as needed Provide expert input to facilitate the development of sales and marketing materials, customer presentations, education plans and evaluation plans that reflect the needs of the customer Identify subject areas, individuals, and opportunities for clinical research to further the body of evidence for our products in collaboration with Medical Affairs experts Evaluate potential OR/NICU product additions or acquisitions, and contribute to the successful integration of new portfolio products as applicable
Demonstrate behaviors consistent with senior level clinical leaders, including: Create an environment conducive to personal development and feedback for self and peers Model the essence of team spirit throughout the organization Identify and work though difficult and complex issues with customers without compromising relationships Assess productivity and return on time invested and discuss opportunities for improvement with key stakeholders to ensure results Assist Clinical Directors with specific zone-level initiatives or programs Invest in self-development and education necessary to maintain status as a OR/NICU SME Attend applicable trade shows, medical association meetings, and educational symposia to network with customers/clinicians Timely completion of all special project and administrative duties

Benefits

Medtronic offers a competitive Salary and flexible Benefits Package
We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program).
Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

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