Clinical Preceptor - Phoenix AZ

Humana Inc. • Peoria, AZ

70d

About The Position

Become a part of our caring community and help us put health first CenterWell is seeking a dedicated, compassionate, and experienced - Certified Medical Assistant Preceptor Trainer - who is interested in growing with the company and being a part of something great! The Certified Medical Assistant Preceptor Trainer is responsible or assisting the providers and health care professionals with patients and families seen in CenterWell Senior Primary Care Offices. The Certified Medical Assistant Preceptor Trainer also trains Medical Assistants on new procedures and standards and performs reviews to develop and implement training for Medical Assistant staff to ensure best practices and standardized workflows are observed. Recommends and coordinates training for established staff and new hires. 40 Clinical/ 60 Training. Additional Job Description The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant Preceptor Trainer assumes ownership and leads advanced and highly specialized administrative / operational / customer support duties that require independent initiative and judgement. Location: CenterWell Senior Primary Care office located at Peoria + all Arizona CenterWell locations Certified Medical Assistant Preceptor Trainer Role Overview: Performs clinical duties such as discussing symptoms and gathering and inputting information into the electronic medical records system Taking vital signs, giving injections, performing diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site Collaborates closely with all clinical and operational care team members Plans, coordinates, and implements all aspects of Medical Assistant training programs, workflow audits, and feedback sessions, for participants throughout the Arizona CenterWell Senior Primary Care locations, including but not limited to MA shadowing, audits, and in person/ virtual instructor-led trainings Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate and analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements Duty to "Sign Off" on Yearly Competencies for our Market wide MA's Understands own work area professional concepts, regulations, strategies and operating standards Creates an environment that is conducive to learning, feedback, and exchanging information, engages the learner, and produces the desired outcomes Makes decisions regarding own work approach/priorities and follows direction. Decisions are regarding the daily priorities for market leadership priorities, administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals Oversees work of others and/or is the primary administrative owner of Medical Assistant Training, coaching, main processes, programs, products, or technologies Supports Clinical Leadership with ongoing Medical Assistant hiring and recruitment activities Works within broad guidelines with little oversight and is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation

Requirements

• Bachelor's degree
• Less than 3 years of training or learning development experience
• Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Nice To Haves

• Experience using a wide variety of training tools to effectively facilitate to a wide audience.
• Experience managing projects or processes

Responsibilities

• assisting the providers and health care professionals with patients and families seen in CenterWell Senior Primary Care Offices
• trains Medical Assistants on new procedures and standards and performs reviews to develop and implement training for Medical Assistant staff to ensure best practices and standardized workflows are observed
• Recommends and coordinates training for established staff and new hires
• Performs clinical duties such as discussing symptoms and gathering and inputting information into the electronic medical records system
• Taking vital signs, giving injections, performing diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site
• Collaborates closely with all clinical and operational care team members
• Plans, coordinates, and implements all aspects of Medical Assistant training programs, workflow audits, and feedback sessions, for participants throughout the Arizona CenterWell Senior Primary Care locations, including but not limited to MA shadowing, audits, and in person/ virtual instructor-led trainings
• Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate and analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements
• Duty to "Sign Off" on Yearly Competencies for our Market wide MA's
• Creates an environment that is conducive to learning, feedback, and exchanging information, engages the learner, and produces the desired outcomes
• Oversees work of others and/or is the primary administrative owner of Medical Assistant Training, coaching, main processes, programs, products, or technologies
• Supports Clinical Leadership with ongoing Medical Assistant hiring and recruitment activities

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees