Clinical Practice Coordinator, Radiology

Beth Israel Lahey Health • Boston, MA

285d

About The Position

The Clinical Practice Coordinator will support the Radiology Department at Beth Israel Deaconess Medical Center in Boston, MA. Oversees and facilitates the daily clinical support operations of an outpatient clinical practice with the commitment of providing excellent customer service to patients, families and visitors. Schedules follow-up appointments and imaging for physicians, coordinates and prioritizes workflow, implements appropriate systems and procedures to maintain service standards and acts as a resource to clinicians and staff. Works closely with all ambulatory clinics at BIDMC.

Requirements

• High School diploma or GED required.
• 3-5 years related work experience required.
• Experience with computer systems required, including web-based applications and some Microsoft Office applications.
• MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting.

Nice To Haves

• Phlebotomy Certificate.

Responsibilities

• Plans and oversees work assignments and schedules for the clinical support areas to meet daily operational needs.
• Monitors procedures to ensure efficient processing of work including time of service, charge entry, supply management, etc.
• Oversees orientation, training and ongoing competency program for practice assistants and medical assistants.
• Contributes to recommendations and decisions related to patient care issues and general practice issues.
• Communicates with providers and other health care team members to ensure the continuity of care and the coordination of services.
• Implements and oversees quality assurance processes and systems in collaboration with the manager.
• Works closely with management and staff from other clinical areas to ensure clear lines of communication around regulatory compliance issues.
• Provides ongoing feedback to manager regarding training needs, staff performance and process improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: High school or GED