Clinical Pharmacy Tech

HealthFirst

29d

About The Position

The Pharmacy Technician is responsible for providing member medication counseling and assistance to minimize gaps in treatment by collaborating with various teams across Healthfirst and with our community partners of pharmacists and providers. Duties & Responsibilities: Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator to achieve proper medication adherence, minimize gaps in therapy, and prevent medication related adverse events Facilitates member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, facilitating access to medications for members experiencing financial issues, aligning refills to reduce frequency of pharmacy visits, documenting the care delivered, and communicating information to other providers Partners with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services Partners with community pharmacies to monitor and communicate member medication adherence Performs patient health assessments to collect information regarding patient medication profile (prescriptions, OTC medications, and/or homeopathic/herbal therapy) to identify potential barriers which could lead to poor medication adherence including medication and/or patient-related factors, or access to care Handles member and provider communications telephonically (in person may be required in certain situations) Additional duties as necessary

Requirements

High School Diploma or GED from an accredited institution
Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional
Experience communicating with patients, providers, and pharmacists on medication and medication related issues
Either nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing

Nice To Haves

Bilingual skills
Medication Therapy Management Certificate
Partner with community pharmacies to communicate member medication adherence

Responsibilities

Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator to achieve proper medication adherence, minimize gaps in therapy, and prevent medication related adverse events
Facilitates member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, facilitating access to medications for members experiencing financial issues, aligning refills to reduce frequency of pharmacy visits, documenting the care delivered, and communicating information to other providers
Partners with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services
Partners with community pharmacies to monitor and communicate member medication adherence
Performs patient health assessments to collect information regarding patient medication profile (prescriptions, OTC medications, and/or homeopathic/herbal therapy) to identify potential barriers which could lead to poor medication adherence including medication and/or patient-related factors, or access to care
Handles member and provider communications telephonically (in person may be required in certain situations)
Additional duties as necessary