Clinical Pharmacy Liaison

NeighborHealth-posted about 1 month ago
$21 - $30/Yr
Full-time • Mid Level
Onsite • Boston, MA
1,001-5,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Join our clinical pharmacy team as a Clinical Pharmacy Liaison, working closely with patients, providers, and pharmacy staff to ensure smooth, consistent access to medications. This role focuses on supporting patients who are seen by the Clinical Pharmacy team and helping patients overcome barriers to filling their medications to improve patient outcomes and experiences.

  • Support the clinical pharmacy team in daily operations
  • Schedule and help prepare patients for clinical pharmacist appointments
  • Assist with triage of Clinical Pharmacy referrals
  • Receive referrals or warm hand-offs to assist patients with medication access
  • Assist with prescription processing and billing issues, including prior authorizations
  • Advocate for patient access and resolve medication-related access issues.
  • Identify Patient Assistance Programs (PAP) to assist patients with medication access-related issues. This includes all aspects of the PAP, including program enrollment and coordination of patients receiving medication(s).
  • Review adherence reports and contact patients to identify and address barriers to the medication use process. This may include navigating the health care system to connect patients to different members of the health care team.
  • Conduct medication histories
  • Respond to provider questions within the scope of the technician's practice
  • Help manage patients in medication synchronization and adherence programs
  • Act as a liaison across NeighborHealth pharmacy teams and clinical departments
  • Contribute to pharmacy program projects and quality improvement initiatives
  • Support overall pharmacy program as needed
  • Ability to work in a functional team and be able to receive direction and instruction from multiple people, including pharmacists and other team members.
  • PTCB Certified Pharmacy Technician
  • Advanced Certified Pharmacy Technician (CPHT-ADV) or obtain within 90 days of hire
  • Certificates must be in the following areas: Regulatory Compliance, Billing and Reimbursement, Medication Therapy Management, Medication History
  • Registered with the Massachusetts Board of Pharmacy
  • Minimum of 3 years of experience in pharmacy, or related field
  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • Strong communication skills
  • Fluent in Spanish
  • Experience with Epic and Willow
  • Familiarity with 340B pricing
  • Strong organizational skills and attention to detail
  • Empathetic, patient-focused, and a team player
  • Comfortable with multitasking and adapting to new workflows
  • Self-driven and able to prioritize tasks
  • Medical & Dental Coverage
  • Life and Disability Insurance
  • Privileges at Boston Medical Center for Providers
  • 401(K) Retirement Plan
  • Educational Assistance
  • Flexible Spending & Transportation Accounts
  • Paid Holidays, Vacations, Sick and Personal Time
  • A Generous Staff Development Benefit
  • Excellent Malpractice Coverage
  • A Designated Medical Staff Office for Physician Support
  • Free Parking
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service