Ochsner Clinic Foundation-posted 1 day ago
Full-time • Mid Level
Onsite • Baton Rouge, LA
5,001-10,000 employees

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job maintains and ensures complete and appropriate drug therapy in a multidisciplinary pharmaceutical care environment. Assumes responsibility for the management of pharmacy services with the goal of ensuring the patient receives complete and appropriate drug therapy and improving patient outcomes. Provides drug information to patients and healthcare providers. Works to resolve prior authorizations and all insurance billing on behalf of the patient and provider. Oversees the Patient Advocate team. Performs drug utilization review and checks for appropriateness. Works with Specialty Fulfillment team to ensure complete and timely receipt of medications and compliance with drug therapy. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

  • Performs patient assessment and care.
  • Performs prior authorization and insurance resolution services.
  • Oversees the Patient Advocate team.
  • Communicates with patients, providers, and caregivers.
  • Assumes responsibility for professional development and continued education.
  • Participates in special projects/ committees as needed.
  • Maintains documentation relative to job.
  • Maintains and fosters an environment of teamwork and engagement.
  • Performs all job duties in accordance with company Specialty Pharmacy policies and accrediting bodies.
  • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
  • Other related duties as required.
  • Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
  • This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
  • Education Required – Bachelor of Science in Pharmacy
  • Work Experience Required – None
  • Certification Required – License to practice Pharmacy by the Louisiana Board of Pharmacy
  • Must have computer skills and dexterity required for data entry and retrieval of patient information.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
  • Strong interpersonal skills.
  • Proficient in Microsoft Office.
  • Preferred – Doctor of Pharmacy (PharmD)
  • Completion of a PGY1 or PGY2 Pharmacy Practice Residency
  • Preferred – 2 years experience as pharmacist
  • Experience in specialty pharmacy
  • Preferred – Multi-state licensure
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