Clinical Pharmacist

UnitedHealth Group•Estero, FL

2d•Onsite

About The Position

CPS, part of the Optum family of businesses (UnitedHealth Group), is seeking a full-time Clinical Pharmacist to join their growing team at Lee Health in Estero, FL. This role is dedicated to providing outstanding service to patients with complex, specialty diseases, aiming to achieve improved clinical outcomes. The Clinical Pharmacist will work within the Lee Health Specialty Pharmacy, focusing on medication management, patient engagement, and clinical follow-up to ensure adherence and resolve issues expediently. The position involves collaborating with clinic staff and physicians to ensure evidence-based therapies and supporting the site leader with various operational tasks.

Requirements

PharmD or BS Pharmacy degree with equivalent and acceptable experience from a College of Pharmacy accredited by American Association of Colleges of Pharmacy (AACP)
Pharmacist license in good standing in the state of Florida

Nice To Haves

1+ years of clinical experience or residency equivalent is preferred, but all candidates will be considered
Ambulatory or specialty experience
Proficiency in multiple EMR systems suchs as Cerner, EPIC or Meditech
Proficiency with dispensing systems such as Willow Ambulatory, QS1, RX30, Computer Rx, etc. along with experience in pharmacy dispensing
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Responsibilities

Establishing great working relationships with clinic staff and physicians in customer clinics.
Leading medication management in the clinic(s), owning clinical outcome KPIs (as set), and ensuring that the patient/CPS engagement is appropriate and consistent with customer preferences.
Ensuring that every patient who can benefit from specialty pharmacy services is identified and met in clinic upon arrival.
Showing patients, through action, the benefits of using the customer’s specialty pharmacy services, without impeding the patient choice of pharmacy.
Leading clinical follow-up with patients per defined protocols – through outbound phone calls and in-person appointments – to ensure patients are adherent to therapy and any issues are identified and resolved expediently.
Accepting inbound calls from patients, and sharing in on-call coverage to ensure 24/7 patient support.
Appropriately addressing clinical questions, triaging as appropriate.
Partnering with physicians in clinics to ensure therapies selected are evidence-based.
Participating in leadership and clinic staff meetings to help explain the CPS model.
Assisting the site leader with recruiting and training of on-site Pharmacy Liaisons and Clinical Pharmacists.
Assisting with dispensing, administrative, compliance-related or other tasks to ensure patients in the program receive unmatchable service.