Clinical Patient Access and Scheduling Representative - Lakewood Orthopedic Clinic - (Mon-Fri, 8a-4:30p)

University Health•Lakewood, CO

22d•Onsite

About The Position

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. Clinical Patient Access and Scheduling Representative - Lakewood Orthopedic Clinic - (Mon-Fri, 8a-4:30p) 101 Truman Medical Center Job Location UH Lakewood Medical Center Kansas City, Missouri Department Clinic Orthopedic UHLMC Position Type Full time Work Schedule 8:00AM - 4:30PM Hours Per Week 40 Job Description Do you love helping people? Thrive in a fast-paced, team-oriented environment? Want to be the friendly face that helps patients get the care they need? If so, we want YOU to join our team! At Lakewood Orthopedic Clinic, we believe in making every patient experience smooth, welcoming, and stress-free. As a Clinic Patient Access and Scheduling Rep, you’ll be the go-to person for scheduling appointments, handling check-ins and check-outs, and keeping everything running on schedule. What You’ll Do Every Day Serve as the friendly first point of contact—greet patients, answer questions, and set the tone for a great visit Schedule appointments efficiently to keep clinic operations running smoothly Verify insurance, collect co-pays, and ensure financial information is accurate Maintain organized and up-to-date patient records Assist patients with resources such as financial assistance, referrals, and insurance options Partner with clinic staff to support daily operations Why You’ll Love It Here Positive, supportive work environment Opportunities for growth and learning in the healthcare field The chance to make a meaningful difference in patients’ lives Competitive pay and strong benefits package What We’re Looking For High school diploma or equivalent (required) Customer service experience (healthcare experience is a plus) Strong communication skills for interacting with patients, families, and providers Comfortable using computers and scheduling software Bonus: familiarity with medical terminology and insurance basics If you’re detail-oriented, people-focused, and excited to help make healthcare easier for everyone—this is the role for you. Apply today and let’s make a difference together! Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.

Requirements

High school diploma or equivalent (required)
Customer service experience (healthcare experience is a plus)
Strong communication skills for interacting with patients, families, and providers
Comfortable using computers and scheduling software

Nice To Haves

Familiarity with medical terminology and insurance basics

Responsibilities

Serve as the friendly first point of contact—greet patients, answer questions, and set the tone for a great visit
Schedule appointments efficiently to keep clinic operations running smoothly
Verify insurance, collect co-pays, and ensure financial information is accurate
Maintain organized and up-to-date patient records
Assist patients with resources such as financial assistance, referrals, and insurance options
Partner with clinic staff to support daily operations