Clinical Partner - Northeast

Great Expressions Dental Centers•Middletown, NY

21d

About The Position

The Clinical Partner (CP) is responsible for providing leadership, direction and support to GEDC providers within one of the eight GEDC geographic regions. The CP role is to grow, safeguard, and inspire GEDC doctors through activities such as recruiting and hiring potential dental candidates, in-office coaching on clinical skills and patient care, and evaluating and providing feedback on clinical quality. The CP collaborates with the Chief Clinical Officer and other Clinical Partners to develop and train providers on clinical guidelines, to ensure GEDC providers deliver safe, comprehensive, and clinically-appropriate treatments to all patients and to improve overall health outcomes.

Requirements

Proven track record of monitoring key practice success measures, and building specific plans for progressive improvement.
Ability to work with a diverse group of people; developing highly productive working teams through mentoring and training.
Strong computer skills including: Microsoft Office (PowerPoint, Teams, Excel, Word) and other business analytics systems.
Superior patient services skills and successful record of patient relations management.
Excellent written and verbal communication skills.
Ability to work independently and professionally in a dynamic, fast-paced environment.
Experience managing budgets and delivering information from P&L statements and producing strong results and growth.
Provide a coaching approach to successfully identify and resolve conflicts, mitigate risk, and resolve personnel and operational issues.
Ability to handle highly sensitive and confidential information with discretion and in a manner that inspires confidence and trust.
Proven ability to manage multiple projects with correct prioritization and time management skills.
Advanced social and public speaking skills to host and lead large group meetings and ability to connect with clinicians in region to inspire trust and confidence in company initiatives.
Doctor of Dental Surgery (DDS) degree or Doctor of Medicine in Dentistry (DMD) required.
5-7 years of experience practicing in a dental office; experience practicing in a large, multi-specialty Dental Service Organization is preferable but not required.
5-7 years supervisory experience in leading teams.

Nice To Haves

Active participation in professional organizations (recommended but not required).

Responsibilities

Partners with the Chief Clinical Officer to optimize Doctor Days.
Participates in ongoing Clinical Initiatives to grow daily production performance of regional providers.
Assesses individual doctor practice patterns and uses the Clinical QA and Clinical KPI Scorecard to identify opportunities for clinicians to offer comprehensive, patient-focused treatment.
Implements Doctor leadership at Team Huddles, providing accountability and training to drive daily morning team meetings for daily success.
Assists in the implementation of Schedule Templates to meet provider and practice needs.
Coordinates and monitors the GP/Specialty referral process.
Implements the usage of the drugs and supply formulary and oversees off-formulary supply requests for providers.
Recommends and assists in integrating appropriate labs into the dental practices.
Monitors re-make reports and lab requests.
Participates in the Clinical Advisory Board (CAB), Credentialing Committee, or one of the three subcommittees of the CAB to assist regarding clinical decisions and recommendations.
Rigorously maintains all compliance practices and address follow up items with clinicians in a timely fashion.
Reviews and responds to Adverse Events identified in the region and partners with Compliance, Legal, and Clinical Leadership to ensure the patient is made whole and any necessary Corrective Action Plans are executed to avoid future recurrences.
Annually reviews and ensures implementation of all state-specific clinical requirements to ensure safe care of patients and safe work environment for clinical teams.
Ensures doctors within the region complete legally required or internally mandated training for OSHA, HIPPA, mock emergencies, and the Annual Required Training within the specified time frames.
Plans and hosts Quarterly Doctor Meetings.
Helps to coordinate and promote Continuing Education meetings for regional providers.
Plans and hosts recruiting events with Recruiting to attract ideal candidates.
Participates in hosting Clinical Cubes to lead small cross-regional groups of clinicians.
Other tasks as requested by the Chief Clinical Officer.