Clinical Outreach Representative (Austin, Texas)

Discovery Behavioral Health•Austin, TX

About The Position

Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve. Since 1997, Discovery Behavioral Health has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options. Position Summary: A Clinical Outreach Representative is responsible for marketing efforts in a specific region as assigned to them by the Regional Director of Clinical Outreach. Within this specific region, they are to increase awareness of Discovery Behavioral Health, the division they represent, and the specific brand they have been hired for. Outreach representatives are to develop referral sources, maintain relationships internally and externally, and ultimately drive admissions to the organization.

Requirements

Bachelor’s degree (B.A.) from four-year college or university
At least three years of experience working in direct outreach or clinical experience in the mental health field

Responsibilities

Creating and executing regional strategic marketing plans.
Increase referrals and admissions for continued company growth.
Develop and maintain referral relationships amongst various healthcare professionals.
Maintain activity levels equating to 85 field meetings including 5 onsite tours, 3 in-services per month or as assigned by the Regional Director of Clinical Outreach.
Contribute to referral and admissions prospects goals as identified by the Regional Director of Clinical Outreach.
Maintain Sales Force database and activity record
Add new contacts into Sales Force: all contact information, regional assignment, and categorize, update accounts when necessary.
Keep activities and events logged appropriately in Sales Force.
Complete weekly and end of month reports in a timely manner: mileage reports, credit card reports, end of month reporting, and other reports as identified by Regional Director.
Assist Regional Director/Territory Manager in identifying new opportunities for marketing efforts: direct mail, online, and community based.
Facilitate and support communication between outreach and admissions, outreach and clinical, outreach and management.
Facilitate and support communication between referral sources and admissions, referral sources and clinical, and referrals throughout Discovery Behavioral Health as a whole.