Clinical Outreach Representative

A BETTER LIFE RECOVERY LLC • Chicago, IL

133d

About The Position

Join a Mission-Driven Team at AMFM Healthcare. At AMFM Healthcare, we provide exceptional mental health treatment with compassion, integrity, and a commitment to excellence. We are seeking a passionate and results-driven Clinical Outreach Representative to support our growth by cultivating strategic partnerships and expanding our presence across key markets.

Requirements

• Possess valid driver’s license with ability to be insured by our auto insurance policy which includes, but not limited to, the following requirements: 4 continuous years of driving experience, 21 years of age or older, less than 3 moving violations in the last 3 years, and no more than 1 major violation in the last 3 years.
• Minimum of 1 year of experience in healthcare marketing, business development, or clinical outreach.
• Associate’s degree in Marketing, Communications, or a related field preferred.
• Experience using CRM software, particularly Salesforce.
• Strong verbal and written communication skills with the ability to engage professionally with a wide range of stakeholders.
• Familiarity with clinical and medical terminology is a plus.
• Must be highly organized, self-motivated, and comfortable working independently in the field.

Nice To Haves

• Proficiency in Microsoft Office, Adobe Acrobat, and Google Workspace.
• Understanding of healthcare services, patient referral processes, and community outreach best practices.

Responsibilities

• Develop and execute outreach strategies to grow AMFM Healthcare's referral network.
• Build and maintain meaningful relationships with healthcare providers and community partners.
• Serve as the initial contact for potential clients, gathering essential information for admissions and clinical teams.
• Represent AMFM at events, conferences, and professional gatherings.
• Maintain and manage CRM records (Salesforce) to ensure accurate tracking of outreach efforts and referrals.
• Collaborate with admissions and clinical teams to ensure smooth transitions of care.
• Support the training and development of new outreach team members.
• Organize and participate in marketing events, such as lunch-and-learns, community dinners, and industry events.

Benefits

• Medical, Dental, and Vision plans through Anthem.
• FSA/HSA Accounts.
• Life/AD&D insurance through Anthem, 100% paid for by the employer.
• 401k plan with employer match.
• PTO, Self Care Day, and Floating Holiday.
• Educational Assistance Reimbursement Program.
• Employee Assistance Program.
• Health and Wellness Membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees