Clinical Operations Support Staff - Benson

La Frontera Center Inc. • Benson, AZ

7d

About The Position

Screens all potential clients for appropriateness of services. Schedules and coordinates new client appointments with clinical staff. Answers questions for all new clients on a walk-in and phone call basis. This is an entry-level position in the support services area, working under direct supervision, performing routine and repetitive tasks.

Requirements

• High School graduate or equivalent, and 6 months of work experience.
• Ability to enter computer data accurately
• Familiarity with email and basic computer programs.
• Ability to respond appropriately in urgent situations, to problem solve, and apply rules and criteria to specific situations.
• Ability to follow written and oral instructions, and to communicate effectively both orally and in writing with numerous departments.
• Knowledge of and sensitivity to cultural diversity among clients and employees.
• Ability to handle multiple tasks and prioritize workload.
• Ability to remain professional and compassionate regardless of the situation.
• Fingerprint Clearance Card
• Bilingual English/Spanish
• Availability to work flexible schedule and location.

Nice To Haves

• Volunteer or Student experience will be considered.

Responsibilities

• Screens all potential clients for appropriateness of services.
• Schedules and coordinates new client appointments with clinical staff.
• Answers questions for all new clients on a walk-in and phone call basis.
• Performing routine and repetitive tasks.

Benefits

• Medical, dental, vision insurance.
• Flexible spending Accounts
• Health savings account with employer contribution.
• 403b retirement account
• Tuition reimbursement up to $5200 per year (accessible after first 90 days of employment).
• Allowance added to pay to supplement additional benefits in the amount of – 2% of salary the first year and increasing every 2 years.
• 15 days of PTO in the first 2 years, increasing by an additional 5 days every two years.
• 10 paid holidays.
• Short-term & Long-term Disability.
• Bereavement Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees