Clinical Operations Specialist

Mia Aesthetics - Chicago•Chicago, IL

About The Position

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all. Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more. Be a part of a team transforming lives and supporting dreams every day!

Requirements

GED or High School Diploma
Enjoys working with a high sense of urgency
Strong customer service skills
Strong verbal and written communication skills
Strong computer skills
Bilingual in English and Spanish

Responsibilities

Performs clerical and administrative roles as needed to support operations
Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
Confirms surgical patient appointments via phone call and written communication
Informs the clinical team of the daily surgery schedule
Takes pre-operative photos and processes electronic prescriptions for doctors
In charge of preliminary physical test such as vitals needed the day before all surgeries
Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date
Tracks inventory for surgical and clinical accessories/supplies for designated department
Performs other duties as assigned