Clinical Operations Resource RN - Quality and Safety
About The Position
Start here at Hartford HealthCare and be part of something better! Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties. At Hartford HealthCare Medical group we offer: Supportive environment to promote professional and interpersonal development and growth Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40%25 tuition discounts with partnering institutions for colleague AND dependents Medical, dental and vision coverage options Generous PTO to promote work/life balance Employee assistance and wellness programs including a strong focus on promoting mental health Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more! JOB SUMMARY Under the supervision of Director of Nursing and the Director of Quality and Safety, the Clinical Operations Resource Nurse a Registered Nurse (RN) with previous clinical care experience in an ambulatory setting or hospital and is responsible for orientation, mentoring and evaluation of support staff members of clinical staff in primary and specialty care within HHC MG. Evaluation and education of skill performance and competency, knowledge validation and documentation of clinical practice in order to meet standards of practice in clinical care. Travel to HHC MG sites is necessary to complete role successfully. Duties include educating staff in reviewing standards of clinical care, workflows, reviewing documentation strategies in EPIC, and teaching CPR classes. Administrative duties include but are not limited to participation in committees, projects as assigned, clinical policy development, standard work development, scheduling of education and on-boarding of staff. Leadership is demonstrated by role modeling best practice in clinical care and environment of care arenas. Clinical Operations Resource Nurses will also serve as resources for their LPN team members and collaborate in RN staff evaluation at sites where an LPN is the lead. Also leads work in development of new programs/service development to ensure a safe, productive and supportive clinical team environment. Clinical Operations Resource Nurses collaborate with Managers in offices to observe and evaluate challenges in delivering best practice in care and, problem solve with site Managers to introduce solutions for success. This role offers the opportunity to travel between offices—bringing variety to your workday and the chance to collaborate across multiple teams and communities.
Requirements
- Completion of an accredited registered nurse program
- At least 2 years of providing patient care in an ambulatory care setting with demonstrated experience in skill review and employee mentoring or, 3 years of inpatient care with like/equivalent resource and education experience.
- Active CT Registered Nurse license, CPR certification
Responsibilities
- Orientation, mentoring and evaluation of support staff members of clinical staff in primary and specialty care within HHC MG.
- Evaluation and education of skill performance and competency, knowledge validation and documentation of clinical practice in order to meet standards of practice in clinical care.
- Educating staff in reviewing standards of clinical care, workflows, reviewing documentation strategies in EPIC, and teaching CPR classes.
- Participation in committees, projects as assigned, clinical policy development, standard work development, scheduling of education and on-boarding of staff.
- Role modeling best practice in clinical care and environment of care arenas.
- Serve as resources for their LPN team members and collaborate in RN staff evaluation at sites where an LPN is the lead.
- Leads work in development of new programs/service development to ensure a safe, productive and supportive clinical team environment.
- Collaborate with Managers in offices to observe and evaluate challenges in delivering best practice in care and, problem solve with site Managers to introduce solutions for success.
Benefits
- Supportive environment to promote professional and interpersonal development and growth
- Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40%25 tuition discounts with partnering institutions for colleague AND dependents
- Medical, dental and vision coverage options
- Generous PTO to promote work/life balance
- Employee assistance and wellness programs including a strong focus on promoting mental health
- Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
