Clinical Operations Manager - Long Island, NY

VIVO Infusion•Syosset, NY

29d•$115,000 - $120,000

About The Position

Vivo Infusion LLC is looking for a dynamic Clinical Operations Manager with a passion for team building leadership and quality patient care to support our regional growth in the Greater New York Region The area Clinic Manager will support the clinics in their region both in person and remotely The person in this role will be responsible for overseeing all patient care activities daily clinical operations ensuring a safe and efficient environment while adhering to budgetary expectations and regulatory functions as outlined by the State Federal JCAHO additional accreditation agencies and Vivo company policies If you are passionate about providing the highest level of quality patient care have a strong background in leading clinical teams and have a current MI State Nursing or Advanced Practitioner License wed love to hear from you

Requirements

Must be a Registered Nurse
Current and unencumbered State Nursing or Advanced Practitioner License required
Bachelors Degree in a related field preferred
RN with Associates with leadership experience considered
2 4 years of progressive healthcare management experience required
Valid Drivers License and insured reliable transportation to travel between facilities or other meetings required
Experience managing or supervising direct reports and business operations required
Experience managing or supervising direct reports in a multi clinic setting preferred
Healthcare experience 10 years
Leadership experience 5 years
Must have demonstrated record of and commitment to safety; dedicated to clinical and customer service excellence
Must possess outstanding communication and interpersonal skills
Must be able to communicate professionally and effectively with other staff members patients and physicians
Proficient knowledge of computers Microsoft Suite CRM software and database experience

Responsibilities

Oversees and manages patient care and clinical operations within assigned regional locations
Upholds company policies procedures mission values and expectations
Executes protocols and quality initiatives to improve clinical outcomes and patient experience of care
Directly oversees teams of Advanced Practitioners Registered Nurses Certified Medical Assistants Administrative Assistants and other clinical staff licensed and unlicensed
Responsible for directly managing all team members including holding consistent 11s creating and upholding specific measurable goals hiring termination evaluations disciplinary process documentation and reporting within the guidelines of Vivo Company policy
Develops and maintains effective communication and working relationships with external community partners resources staff co workers physicians and patients
Budget management Oversees labor costs and supply utilization
Leads coordinates supervises monitors delegates and documents all aspects of patient care activities
Collaborates across departments and with all disciplines utilizing internal and external resources to provide optimal patient care
Ensures and coordinates training growth and development opportunities for all clinical team members
Evaluate needs develop and uphold processes policies and procedures in accordance with industry standards and JCAHO andor other accreditation agency standards
Responsible for the delivery of services to patients ensuring compliance in the performance of all aspects of patient care in accordance with Vivo company policies and procedures accreditation agencies and State and Federal guidelines
Manages patient and staff schedules to ensure optimal staff to patient ratios in accordance with the clinical census operational goals and regulations set forth by State and Federal agencies
Serves as a member of the Quality Committee and infusion center Governing Body in conjunction with the Medical Director
Acts as the Infection Control Manager of the infusion centers infection control surveillance activities
Manage and ensure appropriate documentation of nursing and Advanced Practice Provider processes Assessments and Plans of Care admission and monthly documentation is complete and patients medical records are maintained in accordance with Company policy and regulatory agency requirements
Schedules center audits including quality medical records fire & safety and emergency preparedness Delegates to appropriate personnel as needed
Implement patient and staff satisfaction surveys and reports results to Quality Committee
Completes reporting in a timely manner including but not limited to payroll census drug inventory log and quality
Reviews and approves clinic invoices and direct report expense reports; performs andor oversees the completion of all required month end reporting
Reviews billing and inventory reports daily to ensure all utilized drug is billed appropriately