Clinical Operations Coordinator

Yale University-posted 23 days ago
$65,000 - $101,000/Yr
Full-time • Mid Level
Hybrid • New Haven, CT
5,001-10,000 employees
Educational Services
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

  • Assumes primary responsibility for a program, service, activity, operation or function in an assigned area. Develops objectives, practice and procedure and identifies resources to ensure accomplishment of operational goals.
  • Coordinates day-to-day operations in order to achieve designated goals. Ensures effective management and leads the development and implementation of best practices.
  • Designs and implements quality control metrics to identify areas of risk. Analyzes, recommends, and implements strategic solutions to minimize risk.
  • Develops a variety of complex report and other written materials.
  • Provides guidance to and collaboration with internal and external partners as necessary.
  • Develops, oversees and monitors budgets.
  • Develops and maintains specialized training.
  • Performs other duties as assigned.
  • Work closely with the Clinical Operations Manager on operational priorities and strategic initiatives.
  • Serve as a supervisor for surgical scheduling team to assist with any concerns or resource needs to maintain efficient workflow and productivity.
  • Serve as a liaison between physicians, advanced practice providers, clinical staff, scheduling teams, and cross-functional partners to resolve operational issues and support service needs.
  • Monitor and maintain standardized workflows related to patient communication, referral processing, documentation requirements, and follow-up coordination.
  • Identify and escalate clinical workflow concerns, delays, or gaps in processes; assist Clinical Operations Manager to implement corrective actions.
  • Support onboarding and integration of new clinical providers, including aligning clinic templates, workflow expectations, and required systems access.
  • Manage and update provider clinic templates, call schedules, OR block schedules, and changes in clinical availability.
  • Facilitate communication of schedule updates, emergent changes, and coverage adjustments to all affected stakeholders.
  • Support credentialing and re-credentialing for faculty, fellows, and advanced practice providers, ensuring timely submission of all required documentation to Yale Medicine, Yale New Haven Health, and external regulatory bodies.
  • Track and monitor compliance with mandatory training, annual competencies, licensure renewals, and specialty-specific certifications.
  • Ensure clinical providers meet all institutional and departmental policy requirements for clinical practice and billing compliance.
  • Proven experience in clinical operations or healthcare administration.
  • Familiarity with clinical workflows, medical terminology, scheduling systems, and provider credentialing processes.
  • Strong organizational and multitasking skills with the ability to manage competing priorities in a fast-paced clinical environment.
  • Excellent communication skills and ability to collaborate with a diverse, multidisciplinary team.
  • Proficiency in Epic EHR system, scheduling software, and Microsoft Office Suite (strong Excel reporting).
  • Detail-oriented, proactive, and able to anticipate operational needs.
  • Ability to meet deadlines and department deliverables in an efficient, timely manner.
  • Strong problem-solving abilities and comfort navigating complex workflows.
  • Ability to maintain professionalism, confidentiality, and composure in dynamic clinical settings.
  • Commitment to exceptional service and continuous improvement.
  • Bachelor's Degree in related field and three years of related experience or an equivalent combination of education and experience.
  • Proven experience in a surgical specialty department or other high-acuity services.
  • Proven experience onboarding processes.
  • Proven experience in an academic medical setting.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Operations Coordinator Resume Examples
•
Operations Coordinator Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service