About The Position

Incumbent is a skilled and experienced clinical scheduling platform (Qgenda/Opentemo/ShiftAdmin) expert and Epic Enterprise Specialist. Position focuses on optimizing and overseeing the QGenda platform, specializing in on-call scheduling, advanced scheduling, capacity management, and clinical effort insights within the healthcare organization. Incumbent will have a deep understanding of QGenda's and Epic EMR system capabilities. Duties will include project management and working with multiple stakeholders. In addition, the individual will play a role in clinical operations as it relates to working with Physicians and Advanced Practice Providers. Will lead the implementation, roll-out, and ongoing management of our QGenda platform for all 23 clinical departments.

Requirements

  • Must demonstrate customer service skills appropriate to the job
  • Excellent written and verbal communication skills in English
  • Advanced written and verbal communication skills with the ability to convey complex information in a clear, concise manner. Ability to produce and deliver presentations to diverse audiences
  • Advanced organizational and project management skills.
  • Advanced knowledge and skill in internal databases, BI applications, tools, and systems. (Qgenda/Opentemo/ShiftAdmin) & Epic
  • Advanced interpersonal skills for effective collaboration with managers, professional and technical staff.
  • Ability to serve as an advanced technical leader providing advice, counsel, and analysis on business intelligence issues.
  • Ability to maintain a work pace appropriate to the workload
  • Ability to establish and maintain effective working relationships across the Health System

Nice To Haves

  • Knowledge of University and Medical Center organizations, policies, procedures and forms
  • Experience working in Academic Medicine
  • BS or MHA Degree in Healthcare Managment
  • 3-5 years’ experience working within Epic EMR and Qgenda/scheduling platforms

Responsibilities

  • Lead the implementation, roll-out, and ongoing management of our QGenda platform for all 23 clinical departments.

Benefits

  • We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks.
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