Clinical Office Lead

Ohio ENT & Allergy Physicians•Westerville, OH

12h

About The Position

At Ohio ENT & Allergy Physicians our Oral Pathology team is currently seeking a highly organized and motivated individual to join our team as a Clinical Office Lead. In this role, you will be responsible for supervision of clinical staff, monitor daily office operations to ensure efficient workflow and high-quality service and assist the Physicians with clinical procedures. The ideal candidate will have strong leadership skills, a passion for fostering a positive work environment and commitment to expectational patient care. Previous clinical experience within a dentist or pathology office is desired for this role. If you are passionate about providing exceptional patient care and have the skills and experience needed to lead a clinical office, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules. Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

Requirements

Minimum 2 years of experience in a healthcare office setting, with at least 1 year in a supervisory role.
Experience in a dental or pathology office desired.
Medical Assistant certification/degree and High School Diploma or GED required.
Strong leadership and communication skills.
Knowledge of medical terminology and electronic medical records (EMRs).
Proficiency in Microsoft Office Suite.
Ability to multitask and prioritize in a fast-paced environment.
Strong problem-solving and decision-making skills.

Nice To Haves

Experience in a dental or pathology office desired.

Responsibilities

Manage the clinical staff schedules, flextime, and PTO request.
Conduct weekly staff meetings to review schedule updates, organizational news and clinic updates.
Maintain an organized and efficient office environment.
Verify all test results are ready for the physician.
Participates in staff performance process in providing feedback on performance.
Supervise payroll process for staff with daily edit reviews and corrections.
Ensure that all clinical staff adhere to practice policies and protocols.
Monitor patient flow to ensure that wait times are minimal.
Return patient calls in a timely manner, call in prescriptions and manages EMR desktop.
Oversee the ordering of clinical equipment and supplies.
Assist with patient intake, scheduling, and billing as needed.
Collaborate with the Clinical Manager to ensure smooth office operations.
Ensure compliance with all regulatory requirements and industry standards.