Clinical Office Assistant

Bedford Stuyvesant Family Health Center•Brooklyn, NY

3d•$18 - $19

About The Position

The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous and highest quality health care, with dignity, to those we serve, especially the undeserved population, without regard for ability to pay. Position Summary: We are seeking a Clinical Office Assistant to join our team. The Clinical Office Assistant provides clinical and administrative support to the Clinical Operations team. This individual coordinate patient care by serving as a liaison between physicians, patients, families, internal/external healthcare providers.

Requirements

HS/GED
Two (2) years Medical Office work experience required.
Must be flexible with scheduling
Maintain HIPPA patient/employee confidentiality
Excellent interpersonal skills must demonstrate professionalism, courteous and respectful attitude in dealing with patients, team members, families and significant others
Display courtesy, tact and patience with all members of the team members and extended community
Ensure that all patients and visitors receive personalized prompt attention and are treated with receptiveness, dignity and respect
Provide instructions to the patient upon discharge as per instructed by the providers

Nice To Haves

Medical Assistant Certification/Certified Medical Assistant (CCMA) preferred
Knowledge of EMR systems and Bilingual ability a plus.

Responsibilities

Serves as a liaison between physicians, patients, families, patient employers and insurance companies to ensure quality patient care for patients seen
Fulfills clerical responsibilities as assigned which may include: sorting faxes and mail, sending and receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, prior authorization etc. Completing forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. These responsibilities may be carried out using the electronic medical record (EMR) system, database or manually as necessary.
Enters orders into the electronic medical record (EMR) system or prepares prescription refill requests on behalf of the physician for the review and approval by the ordering physician.
Keep track of inventories, orders or re-stocks medical supplies as applicable.
Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, crash cart or others as needed.
Checks expiration dates on all medications and medical supplies disposing appropriately as per institution policy.
Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, radiation and other hazardous substances.
May perform appointment scheduling or the booking of surgeries/procedures, or works in conjunction with surgical clearance by gathering all needed information and verifying times with patients; preparing charts, pre-admissions and consent forms.
Perform and verify pre-certification/prior authorization for procedures as necessary
May assist in establishing Medical Assistant I and II schedules and work flow to meet the needs of the practice and applicable to patient volumes.