Clinical Nursing Director -Emergency Department Care Without Delay

Kaiser Permanente • San Jose, CA

86d

About The Position

The Emergency Care Without Delay Director partners with the Emergency Department (ED) care team to evaluate, guide, and recommend safe, community-based discharge alternatives for patients presenting to the ED. This role ensures that care coordination and patient dispositions are both clinically appropriate and member-centered, with the goal of minimizing avoidable hospital admissions and reducing the risk of future readmissions. Key responsibilities include leading and contributing to strategic organizational initiatives focused on: Developing and coordinating complex patient care plans Enhancing hospital throughput efficiency Preventing readmissions Promoting cost-effective utilization of services. This position does not have direct reports and functions collaboratively with RN Case Managers and Social Workers. Job Summary: Plans, organizes, directs, evaluates and coordinates inpatient-nursing services within a service line. Collaborates with KFHP/H and the Medical Group staff in the development and execution of strategic plans, providing quality care, and managing cost-effective services which are aligned with federal, state, and local regulations. Responsible for achieving the strategic vision for nursing in their assigned areas of accountability. Responsible for the quality of nursing care and services to patients in their assigned areas of responsibility.

Requirements

• Minimum seven (7) years of nursing experience in patient care.
• Minimum five (5) years of management experience required.
• Graduate of accredited school of nursing.
• Masters in Nursing or Bachelors in Nursing with Masters degree in related field.
• Registered Nurse License (California) required at hire.
• Demonstrate strong interpersonal communication skills.
• Demonstrate ability to lead and manage through influence and change.
• Proven ability to deliver results for meeting organizational objectives.
• Demonstrate knowledge of federal and state laws and regulations such as: Knox-Keene Act, Federal HMO Act, Nurse Practice Act, The Joint Commission, and all applicable Medicare and Medi-Cal regulations.

Nice To Haves

• ACLS, PALS, NRP certification may be required for positions in specific department.
• National Certification preferred within 1 year of hire.
• Magnet/shared governance experience preferred.
• Managing in a collective bargaining environment preferred.
• Doctor of Nursing Practice (DNP) or PhD in Nursing preferred.

Responsibilities

• Collaborates with CNO and other medical center management in identifying and implementing innovative models and best practices with an emphasis on quality of care, service improvements and cost reduction.
• Directs development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, patient focused delivery of services and cost effective utilization of necessary services.
• Builds trust with the nursing team through visibility.
• Coordinates with TPMG to provide for the seamless transition of patients across the continuum of care.
• Establishes partnerships with facility leadership groups.
• Ensures a superior care experience and a safe environment with patients and staff.
• Ensures policies, practices, and procedures comply with administrative, legal and regulatory requirements.
• Provides clinical and professional oversight for areas of accountability.
• Assures successful implementation of organizational strategies such as Hospital Efficiency, Work Place Safety, Supply Cost Initiative including OR Back-log, Patient satisfaction.
• Mentors nursing managers in development of leadership skills, fiscally accountable staffing/scheduling practices, professional development of staff, and outcomes based practice.
• Oversees the development of department standards as identified by regulatory agencies including policies and procedures.
• Develops services that achieve a high level of customer satisfaction with emphasis on customer service, highest standards of quality and innovation.
• Maintains a state of continuous regulatory readiness.
• Manages and resolves human resource, labor relations, employee and department safety and risk management issues.
• Enhances nursing practice and patient outcomes through the effective use of clinical practice and GRASP committees.
• Participates in developing the hospitals plan for the recruitment and retention of nursing resources.
• Utilizes research data to implement clinical changes and the delivery of patient care and member services.
• Accesses KP Health Connect to evaluate the quality of care provided.
• Uses KP Health Connect to manage clinical operations.
• Monitors quality, appropriateness, and accuracy of KP Health Connect documentation.
• Directs the budget and resource allocations for designated departments.
• Manages the financial performance and identifies and implements strategies to reduce costs and improve quality of care and services.
• Communicates effectively as hospitals advocate to members of the community.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: Master's degree