Clinical Nurse Manager

Centria Healthcare•Farmington Hills, MI

42d

About The Position

Centria Healthcare was founded in 2009 as a provider of Pediatric Nursing and Staffing Services. We believe in providing exceptional care for our patients where they are most comfortable in their own homes. Centria Healthcare is looking to hire caring, professional and dedicated RNs. A healthy work life balance is considered in the structure of our organization. We want our clients and staff healthy and happy. We love what we do and have a high expectation of service. We are growing tremendously and are looking forward to adding great individuals to our team. We understand that our employees are our greatest asset. Position Summary The Clinical Nurse Manager is responsible for the clinical management of an assigned caseload of clients. The Clinical Nurse Manager will lead and supervise all field staff toward specific outcomes on assigned cases under their supervision. They will ensure compliance with all clinical standards, policies, and procedures, including, but not limited to performing case opens and assessments, medication reconciliation, creation of clinical documentation, supply inventory, and medical status updates for patient population. This role also maintains compliance with the accrediting agencies, state, and funding source requirements. Success Measures Success measures include adherence to Centria policies, flawless execution of tasks, and meeting or exceeding personal qualitative and quantitative key performance indicators (KPI) metrics.

Requirements

Bachelor’s degree required
Current Registered Nurse (RN) license in good standing.
Minimum 1+ year experience in nursing
Knowledge and/or experience in a home care model
Knowledge and/or experience with SCI, TBI, Respiratory failure, Pediatric Populations
Working knowledge of laptop/desktop PC
Proficiency in Microsoft Suite (Word, Excel)
Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
Ability to follow written instructions
Ability to use computers and computer/software programs
Ability to communicate expressively and receptively
Demonstrated ability to work with an interdisciplinary team (Operations, Clinical, and Field Staff);
Superior customer service skills;
Proven ability to effectively document findings of visit and communication with staff to meet objectives and paint a clear picture of client status;
Highly organized with the capacity to work under tight deadlines and shifting priorities;

Responsibilities

Perform Case Opens.
Monitor and proactively schedule clients for up to 15 in-home supervisory visits per week.
Prepare and process documentation related to performing visits.
Communicate with field staff to build relationships, offer support, and obtain feedback on client status.
Review shift notes to obtain recent history on client status and determine the quality of the record.
Work closely with the Director of Clinical Services and the Healthcare Team to provide support for staff and clients.
Provide a positive experience for staff and clients.
Perform Telehealth On-Call duties on a rotating basis.
Maintain client care plans including creating, sending, and tracking new/updated Plans of Care (POCs) and addendums.
Provide clinical education to the client, family/guardians, and field staff members.
Make administrative and procedural decisions and judgments on sensitive and confidential issues.
Document and report on patient progress, challenges, complaints, incidents, and status changes.
Manage inventory for supplies and medications on cases when necessary.