Clinical Medical Office Assistant

Wyandot Memorial Hospital•Fort Bridger, WY

18h•Onsite

About The Position

Join our team at Wyandot Memorial Hospital, where you’ll find a supportive, community-focused environment, excellent benefits, and the opportunity to make a real difference in the lives of our patients. Be part of a dedicated team that values teamwork, professional growth, and a strong commitment to compassionate, high-quality care. The Clinical Medical Office Assistant position is part of the Provider Services Department and is a full-time role working approximately 72 hours per two week pay period. This position supports the daily operations of an Orthopedic practice by performing a blend of clinical and administrative tasks to ensure efficient patient flow and high-quality service. The role assists with clinical care while also managing primary phone communications, insurance verification and coordination, appointment scheduling, and general front office responsibilities. The position works closely with physicians, nurse practitioners, nursing staff, and ancillary departments to provide coordinated, patient-centered care. Responsibilities include patient intake, exam preparation assistance, routine clinical procedures, management of the main office phone line, insurance verification and pre-certifications, accurate EMR documentation, and general office operations, all while maintaining professionalism, accuracy, and strong communication in a busy outpatient environment.

Requirements

High school graduate or equivalent
BLS certification or ability to obtain within 60 days of employment
Knowledge of infection prevention principles
Strong written and verbal communication skills and professional interpersonal abilities
Proficient computer skills, including keyboarding, Windows navigation, email, and EMR use
Ability to operate standard office equipment (fax, scanner, copier, telephone)
Ability to prioritize, make decisions based on urgency, and work independently
Demonstrated initiative, dependability, and commitment to teamwork

Nice To Haves

Knowledge of medical procedures and medical terminology preferred
Working knowledge of insurance verification and prior authorization processes preferred

Responsibilities

Provide direct patient care under the direction of licensed staff
Perform clinical tasks such as obtaining medical histories, recording vital signs, preparing exam rooms, collecting laboratory specimens, and assisting with diagnostic/treatment procedures
Perform clerical and front desk functions including greeting patients, answering and managing the main phone line, verifying insurance information, scheduling appointments, obtaining pre-certifications, and completing daily computer entry tasks
Support patient flow and coordinate care with nursing staff and ancillary departments
Ensure timely and accurate documentation in the EMR