The Medical Assistant Certified II is responsible for direct and indirect care of patients under the direction of an RN, LPN, physician, nurse practitioner or physician assistant. The Medical Assistant Certified II assumes a leadership role to support a designated physician(s)' clinic(s) - ensuring effective and efficient day-to-day operation, including scheduling and patient flow. The MA-C II serves as a leadership resource to other Medical Assistants for clinical activities; provides direct assistance to individuals and teams when staffing needs demand same. Performs various administrative tasks to support the physician's and clinic's needs. Takes appropriate action to address and resolve concerns within delegated authority. This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation.
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Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
Number of Employees
1,001-5,000 employees