Clinical Medical Assistant Certified II - Ortho - Full-Time

Erlanger Health System • Chattanooga, TN

2d

About The Position

The Medical Assistant Certified II provides direct and indirect patient care under the supervision of an RN, LPN, physician, nurse practitioner or physician assistant. In addition to clinical responsibilities of the Certified Medical Assistant, this role assumes a leadership position within designated physician clinics, ensuring smooth daily operations including scheduling, patient flow, and administrative support. The CMAII serves as a resource and mentor to other Medical Assistants, offering guidance on clinical activities and stepping in to assist teams when staffing needs arise. Within delegated authority, the CMAII addresses and resolves concerns to support both patients and staff.

This position is integral to a team-based model of care. Team members are trained to perform at the highest level permitted by Tennessee and Georgia state guidelines, coordinating patient care and supporting patients, families, and caregivers in self-management and behavior change. The CMAII also contributes to managing the practice's patient population, participates in quality improvement initiatives, and engages in ongoing performance evaluation to enhance care delivery and outcomes.

Requirements

• High School diploma/equivalent.
• Completion of an accredited (or in process of accreditation within 2 years) Medical Assistant Program or completion of a governed Medical Assistant program or completed equivalent military training.
• 2+ years of CMA experience.
• BLS completed prior to going to the unit/ department and maintained going forward.
• Clinical Medical Assistant Certification

Nice To Haves

• Phlebotomy skills
• Medical background
• Current CPR

Responsibilities

• Deliver age-appropriate care by applying the knowledge and skills required for patients served in the practice.
• Apply principles of growth and development across the lifespan to guide clinical decision making.
• Assess and interpret patient data to identify age specific needs and requirements.
• Provide care in alignment with unit policies and procedures, ensuring compliance with organizational standards and regulatory requirements.
• Serve as a lead resource to other Medical Assistants, offering training, guidance, mentoring, and support in clinical activities.
• Oversee patient scheduling and clinic flow to maintain efficient daily operations.
• Perform administrative tasks to support physician and clinic activities.
• Address and resolve concerns within delegated authority, taking appropriate action when issues arise.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees