Clinical Manager

Volunteers of America of Alaska•Anchorage, AK

About The Position

The Clinical Manager provides day-to-day leadership and oversight of clinical practice within VOA Alaska’s youth residential and withdrawal management services. The Clinical Manager is responsible for clinical supervision, treatment quality, documentation and compliance, and clinical outcomes for youth served in the residential programs. Working in close partnership with the Director of Residential Services and the Program Manager – ARCH, the Clinical Manager ensures that assessment, treatment planning, services, and discharge planning align with VOA Alaska’s clinical model of care and best practices in youth behavioral health and substance use treatment. The position provides clinical supervision or consultation to clinicians and clinical staff, supports clinical training and development, and uses clinical data and outcomes to guide improvements in care. The Clinical Manager influences the care that all youth and families receive by providing clinical feedback, guidance, and coaching that shapes day-to-day work in the milieu. In collaboration with the Program Manager and Residential Staffing Supervisor, the Clinical Manager reinforces the organization’s philosophy and model of care in daily interactions, routines, groups, and responses to behavior so that youth and families experience consistent, trauma-informed, and developmentally appropriate care across roles and shifts.

Requirements

Master’s degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or a related behavioral health field is required.
An independent clinical license in Alaska, such as LCSW, LPC, LMFT, Psychologist, or equivalent, is required; supervision-eligible status is preferred when the role is expected to provide licensure supervision.
Typically at least five years of post-master’s clinical experience in behavioral health, including experience working with youth, young adults, and families in substance use and/or mental health treatment; two to three years of experience in a lead, senior clinician, or supervisory role is preferred; experience with Medicaid or similar payer requirements, documentation standards, and regulatory expectations in residential or similar settings is strongly preferred.
Must be able to pass all required background checks and clearances
Must demonstrate a commitment to trauma-informed and culturally responsive care and maintain required licenses in good standing
A valid driver’s license and reliable transportation are required if travel between sites or to community partners is needed
Must be able to work occasional flexible hours, including evenings or weekends, as program needs require.

Responsibilities

Provide clinical leadership for ARCH’s residential and withdrawal management services, ensuring practice aligns with VOA Alaska’s philosophy and model of care.
Oversee the quality of assessments, treatment plans, interventions, and discharge plans for youth and families in residential care.
Provide clinical supervision and consultation to assigned clinicians, clinical staff, and interns, supporting ethical, effective, and growth-oriented practice.
Offer clinical feedback and coaching to direct care staff and leaders to influence day-to-day interactions, routines, groups, and responses to behavior in the milieu.
Help ensure that youth and families experience consistent, trauma-informed, developmentally appropriate care across roles and shifts.
Monitor the timeliness and quality of clinical documentation, including assessments, treatment plans, progress notes, reviews, and discharge summaries.
Ensure clinical documentation and practice meet organizational policies and external requirements, including Medicaid, DBH, DPH, CARF, and other applicable standards.
Track and review key clinical outcomes and metrics, such as engagement, progress toward goals, completion, and readmissions, and recommend improvements based on these data.
Support consistent use of evidence-informed interventions, curricula, and therapeutic activities that are appropriate for youth and young adults in residential treatment.
Participate in and, when appropriate, facilitate case consultations, clinical team meetings, multidisciplinary staffings, and placement or screening discussions.
Collaborate with the Director of Residential Services and the Program Manager to integrate clinical priorities into daily operations, including referrals, intakes, schedules, and transitions between levels of care.
Support training and professional development for clinical staff, including identifying training needs, providing coaching and feedback, and supporting licensure or certification pathways.
Assist with clinical components of audits, chart reviews, external reviews, and corrective action plans in collaboration with quality, compliance, and program leadership.
Participate as a member of ARCH’s leadership team in responding to safety, risk, and crisis situations and in broader program development and improvement efforts.
Maintain and model strict client confidentiality and professional standards in accordance with 42 CFR Part 2, HIPAA, and VOA Alaska policies.