Clinical Manager - Greater Los Angeles

Becton Dickinson Medical Devices•Los Angeles, CA

12d

About The Position

We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. The Clinical Manager is responsible for the coordination and administration of all aspects of ongoing and future product training programs including planning, organizing, leading, and maintaining program activities. The specialist will work in partnership with sales and marketing to meet company sales goals. The specialist will train according to company compliance standards and bears the responsibility of delivering live and electronic training programs. These programs will meet the needs of all customers both internal, (i.e. TMs, DMs, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BD, Professional Organizations, KOLs). In addition to providing product training, the specialist will conduct product training assessments. The assessments include collection of information regarding the use of Bard products, analyses, presentations, and training that meets/exceeds customer satisfaction and enhances company sales goals. Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Requirements

Able to function independently with minimal guidance or supervision.
Excellent listening and communication skills.
Ability to work in sales environment with sales team.
Strong interpersonal and relationship building skills.
Ability to collect, analyze and present clinical data.
Must be proficient with computer (Word, PowerPoint, Excel, etc.)
Multi-task oriented.
Able to manage multiple customer accounts with strong organizational skills.
Able to assess problems and overcome objections.
Professional attitude and appropriate business and clinical judgment in all aspects of this position.
Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards
Bachelors degree requires
Require license as a Registered Nurse.
Three (3+) years of patient care experience.
Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards
Frequent travel within the territory is required up to 50%
Ability to read and comprehend detailed instructions, business correspondence and memos.
Ability to compose basic correspondence.
Ability to effectively present information in a one-on-one or small group situations
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, fractions and decimals
Must have the ability to solve practical problems and deal with a variety of situations where limited direction has been given.
Ability to interpret a variety of instructions furnished in written or oral format.
The Clinical Manager should demonstrate competence in some or all of the following:
Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior is consistent with these standards and aligns with the values of the organization
Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
Employee may be required to sit, bend, stoop, use keyboard, see, talk and hear.
May occasionally lift objects up to 50 lbs.
Work schedule may vary with multiple shifts included.
Standing for long periods of time may also be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Schedule will vary and covering multiple shifts may be necessary at times.
Travel includes driving, flying and overnights in hotels.
Travel may be up to 80%.

Nice To Haves

Prefer experience using and teaching the use of BD products.
Hospital ICU/CCU/ED, leadership roles, committee presence, and/or charge nurse experience a plus

Responsibilities

Plan the delivery of the overall programs and activities in accordance with the mission and the goals of BD (the organization)
Carry out new initiatives to support the strategic direction of the organization
Utilize program evaluation framework to assess the strengths of the program and to identify areas for improvement
Maintain forms and records to document program activities (SalesForce)
Oversee the collection and maintenance of records of the program for statistical purposes according to the confidentiality/privacy policy of the organization (hospital)
Communicate with stakeholders to gain support for the program and to solicit input to improve the program
Liaise with hospital leadership to ensure the effective and efficient program delivery
Develop product training plans accordingly, including hospital team members as needed.
Coordinate the delivery of services among different program activities to increase effectiveness and efficiency
Monitor the program activities on a regular basis and conduct an annual assessments according to the AIM program framework
Maintain personal travel budget as a segment of the overall Training Specialist team budget.
Maintain ICC budget
Maintain knowledge and expertise as product specialist for entire BD product line.
Focus on urological drainage and stool management
Responsibility for scheduling time in accounts with sales partner. Must demonstrate use of time efficiently.
Responsibility for meeting the needs of all customers both internal, i.e. TMs, DM’s, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BD, Professional Organizations, KOLs).

Benefits

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under “Our Commitment to You”.

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