Clinical Manager - Community Behavioral Health

Sound Agency•Seattle, WA

4d•Onsite

About The Position

Sound Behavioral Health is hiring a clinic manager to lead the clinical operations of our Northgate clinic. Sound is one of King County's most comprehensive providers of quality mental health and addiction treatment services, supporting our area's most vulnerable populations. A central tenet of our work is Reaching Recovery, an evidence-based clinical care model. We believe in and advocate for Diversity, Equity, Justice, and Inclusion (DEJI) for our team and clients. This person will emphasize teamwork, trust, professionalism, efficiency, and customer service while advancing Sound's mission. While this team member does not provide direct clinical care or carry a caseload, previous experience leading within a clinical setting is required.

Requirements

Master's degree in social work, psychology, or a counseling-related field (MSW, MS, MA).
Required WAC-approved Clinical Supervisor.
5 plus years of experience managing, supervising, or leading within a clinic setting.
Has an advanced level of understanding of the concepts of individual and Group therapy evidence-based practices to provide services.
Possesses and routinely demonstrates a strong working knowledge of the mental and/or behavioral health and support resources of King County and has a working knowledge of state and local health delivery systems, including knowledge of various funding principles and clinical services mandates.
Has proven understanding of recovery concepts in behavioral health; synthesizes and applies, as appropriate to their work at Sound.
Washington State driver's license and insurable driving record.
This role requires regular community outreach and some rapid response to clinicians who are supporting a crisis in the community. Due to the urgency of these situations, the ability to drive is required.
To successfully perform the essential duties of this position, an individual must be able to sit at a desk for four or more hours a day and use office equipment, including phones and computer keyboards, for four or more hours per day.
Individuals must be able to engage vendors, team members, clients, and others over the phone and in person by voice.
Regular attendance is an essential function of the position.

Nice To Haves

Washington State licensure, LICSW or LMHC, strongly preferred.

Responsibilities

Oversees all clinic operations and ensures that clinic supervisor(s) and clinic staff are aware of and following Sound policies and procedures.
Uses reports provided by quality and compliance, finance and people operations to ensure the clinic is meeting KPIs, budget expectations and clients are meeting treatment outcomes.
Provides overall support for the operation.
Develops and fosters a culture of collaboration, peer consultation and commitment to professional improvement.
Interprets and evaluates staff reports, observes performance and evaluates staff, problem solves clinic related issues, including front door, office space use, etc.
Establishes and maintains effective working relationships both internally and externally
Establishes and maintains positive, ethical, and professional working relationships with clinical team members, clients, and outside organizations.
Relates to a wide variety of people including members of ethnic and sexual minority populations and is respectful of individual and cultural differences.
Has proven to manage and prioritize multiple tasks, while simultaneously managing crises.
Establishes and maintains effective working relationships both internally and externally

Benefits

100% Paid Medical & Dental Insurance
Full time Team Member and child(ren) coverage until child's 26th birthday
Spouse/Domestic Partner coverage available (team member pays full cost)
Paid Life Insurance 2x annual salary + additional $25,000
Long Term Disability Insurance (60% monthly salary)
100% premiums paid by Sound
18 Days of Paid Rest and Relaxation (Vacation) - beginning first year
12 Days of Paid Sick Leave
9 Days of Paid Holidays
Health Savings Account (HSA)
Flexible Spending Accounts (FSA) for health care (limited) and dependent day care costs (pre-tax)
Employee Assistance Plan (EAP)
The Standard Sound retirement plan: 401(k) plan (organization contribution) - Sound contributes 3% to team members' plan even if you don't. Team members are 100% vested; team members may contribute to their own plan
Paid Training
Free in-house professional training and $400 annually + 3 paid days off-site training
Public Service Loan Forgiveness (PSLF)
Free Supervision Hours - Washington State Licensure
Service Award - at 5,10,15,20 & 25 years of service