Clinical Manager (remote - travel required)

Sprinter Health•Phoenix, AZ

7d•$110,000 - $140,000•Hybrid

About The Position

We're building the technology and clinical services platform to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 15+ states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and 92+ NPS, we're rapidly scaling our impact. Our team of technologists, clinicians, and operators is backed by investors including a16z, General Catalyst, GV, and Accel that have funded companies like Devoted Health, Livongo, Benchling, Stripe, Ramp, Airbnb, Lyft, Instagram, and Databricks. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. We're rapidly growing our clinical team as we cultivate new partnerships with enterprises across the healthcare spectrum. We're looking for an experienced Registered Nurse (RN) to work as a Clinical Manager to oversee our west coast region as well as future markets in the nation as we continue to expand. This role will report to the Director of In Home Care and you will collaborate closely with all Clinical Managers and internal stakeholders to effectively lead the charge of the Sprinters in your assigned regions. The ideal candidate will be an experienced leader with demonstrated ability to effectively manage teams, identify and create solutions.

Requirements

5+ years of Registered Nurse experience
Direct report management experience
Proficient at working with modern technology
Able to do extensive travel of up to 50%

Nice To Haves

Experience in a healthcare startup or virtual management experience preferred
The desire to work collaboratively with a tight-knit but quickly growing team across many different areas of the business
Flexibility, humility, and a sense of humor
Excitement for working in a fast-paced startup

Responsibilities

Oversee the daily operations of the clinical field team, ensuring smooth workflow.
Develop and implement policies and procedures to maintain high standards of care.
Monitor patient care quality, ensuring adherence to clinical guidelines and best practices.
Recruit, train, and manage the clinical Sprinter team.
Conduct performance evaluations and provide ongoing coaching and support.
Ensure compliance with healthcare regulations (OSHA, HIPAA, Joint Commission, etc.).
Monitor incident reports and implement corrective actions as needed.
Lead quality improvement initiatives to enhance patient safety and service delivery.
Control expenses, and allocate resources effectively.
Optimize clinical workflows to improve efficiency and reduce costs.
Address patient concerns and ensure a patient-centered approach to care.
Respond to abnormal labs, tests, vitals- assess, triage patients to ensure proper follow up care is received.
Implement strategies to improve patient satisfaction and outcomes.
Work closely with the Clinical Manager team and cross functional teams to ensure Sprinters are supported in the field and all teams are aligned.
Attend management meetings and provide updates on clinical operations for your market.