Clinical Manager | Otolaryngology & Audiology

Gundersen Health System • Onalaska, WI

11d

About The Position

Join Emplify Health by Gundersen as the Clinical Manager for Otolaryngology & Audiology Clinics, leading two dynamic specialty teams that support ENT care, surgical workflows, and a broad audiology program with multi-site outreach. This is an exciting opportunity to shape culture, optimize operations, and build strong partnerships with providers and staff. You’ll oversee both clinical and retail components (including hearing aid services), while championing process improvement and team engagement across two unique but interconnected specialty areas.

Requirements

• Bachelor’s degree in a health‑related field
• 2 years of leadership experience in a clinical environment

Nice To Haves

• Bachelor of Science in Nursing (BSN)
• 5–7 years of leadership experience, preferably in a specialty or multi‑disciplinary setting
• RN license in the state of Wisconsin
• Is experienced in leadership and people management, with the ability to develop staff and foster accountability with empathy.
• Is comfortable navigating challenges, engaging in thoughtful conversations, and guiding teams with clarity and respect.
• Builds strong relationships with providers, staff, and stakeholders.
• Thrives in environments with complex workflows and ongoing improvement opportunities.
• Approaches change with enthusiasm and enjoys project-based work.
• Manages multiple initiatives while staying calm, grounded, and solutions-oriented.

Responsibilities

• Provide strategic, operational, and people leadership for Otolaryngology (20 staff) and Audiology (8 staff).
• Lead and support teams that include RNs, MAs, Audiology Technicians, Schedulers (remote), and a Department Secretary.
• Partner closely with the Clinical Operations Director, ENT and Audiology providers, Quality, and fellow Clinical Managers to align goals and elevate patient experience.
• Oversee daily operations, budgets, and key operational initiatives.
• Support ongoing cultural growth by encouraging transparency, accountability, and teamwork.

Benefits

• Meaningful Leadership Challenge: Lead two specialty teams with unique workflows, surgical components, and retail elements—not your standard outpatient clinic environment.
• Strong Peer Network: Join a supportive, experienced group of Clinical Managers across the ambulatory setting.
• Career Growth: Benefit from our Career Development Center and Tuition Investment Program.
• Comprehensive Benefits: Includes a highly competitive retirement plan, health coverage, and more.
• Beautiful Work Environment: Enjoy modern, newly renovated clinic spaces.
• Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth
• Culture that encourages self-care and provides you with opportunities to be your best self at work and at home
• Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager