The Clinical Manager is responsible for the day-to-day operations of a specific nursing unit in a particular shift. They manage human resources cost-effectively at the unit level. The Clinical Manager promptly and thoroughly investigates and resolves complaints of patients, visitors, staff, and physicians, advising management/administration appropriately. The Clinical Manager demonstrates an ability to respond and provide direction in changing workloads during crises and emergencies. The Clinical Manager accepts responsibility for helping employees understand difficult administrative decisions. Supervises functions and activities within the Department in coordination with the Department Director. The Clinical Manager interprets and implements policies, procedures, standards and regulations for personnel, patients.