This is a Clinical Manager for our Pathlight Program for the Virtual Intensive Outpatient services. How you’ll serve our patients As a Clinical Manager at ERC Pathlight, you can expect to be a part of team that delivers hands-on treatment, therapy sessions and/or support to our patients in one of our many centers around the nation, or virtually through our tele-behavioral health platform. You will serve patients daily in a multitude of ways: Provides leadership for counseling services, including defining and refining the counseling service model and strategy, supervising and managing staff, identifying and coordinating with community resources as appropriate, and tracking and monitoring service implementation to ensure high-quality, relevant, patient-centered service delivery aligned with mission and goals. Provides leadership of clinical team to maximize coordination and collaboration among staff, troubleshoot challenges, and identify and implement new services strategies, community partnerships or resource needs as appropriate. Identifies and implements strategy for assigning patients to counselors, monitor quality and levels of service provided and guide staff on adjustments as needed; oversees counselors’ case file management and monthly tracking reports and submits summary reports to management as requested. Provides counseling and facilitates group activities as dictated by patient need and program expectations; completes case files and tracking reports for caseload. Recruits, trains and assists staff in setting individual goals and objectives. Promotes a positive and supportive work environment and provides continuing support in helping personnel to accomplish their goals, as well as in work methods, processes, policies and procedures. Conducts performance appraisals and counsels employees on performance issues. Participates with Executive Management to ensure quality of services, develop and maintain clinical budget and contribute toward strategic planning initiatives. Develops and implements training protocols. Ensure clinical department’s compliance with HIPAA and the Joint Commission.
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Job Type
Full-time
Career Level
Manager