Clinical Manager- Home Support

North Hill•Needham, MA

19d•$118,000 - $130,000

About The Position

For over 40 years, North Hill, a not-for-profit senior living community located in Needham, Massachusetts, has provided vibrant living opportunities to people 65+ by offering a host of hospitality, wellness and health care services. The Clinical Manager has primary responsibility to oversee the Private Home Care/Home Support services provided through North Hill. This position is responsible for the coordination of care across the continuum as well as overseeing nursing, home health aide, and private care services both at North Hill and the surrounding communities. The position and functions in compliance with State and Federal Regulations, North Hill’s policies, procedures, and standards.

Requirements

Ability to maintain confidentiality and strong customer support skills
Complies with protection of health information (HIPAA) safeguards
Ability to work independently with limited supervision
Work professionally with people from a wide variety of cultural and socio-economic backgrounds
Must possess the ability to deal tactfully with Team Members, Residents, family members, visitors, and the general public
When working in Resident areas, must be able to communicate effectively in English
Attends and participates in in-service educational classes, Healthcare Academy and staff meetings as directed
Bachelor of Science in Nursing or equivalent degree
Registered Nurse in the Commonwealth of Massachusetts
5 years’ experience as a Registered Nurse in a professional nursing role in a home health care setting (preferred)
Proficient with computer software programs
Satisfactory completion of a background investigation is required for this position.

Responsibilities

Manages and oversees the daily operations of the Private Home Care/Home Support services, including daily schedules and supervision of staff relative to Home Support services, interaction with residents and family members and support systems and support for the clinical needs of residents throughout the continuum
Provides clinical case management to Independent Living residents across North Hill’s continuum of care, attending care plan and family meetings, as applicable
In coordination with the Administrator, provide clinical oversight and management of the Certified Home Health agency in the absence of the Clinical Manager – Home Health
Collaborates on an ongoing basis with the Resident Care Manager at North Hill and participates as a member of the Care Coordination committee
Conducts interdisciplinary team meetings to facilitate care coordination and facilitates interdisciplinary team communication
Serves as an on-call manager for the Home Support/Home Health departments on a rotating basis with other clinical leaders
Collaborates with local college nursing programs for clinical experiences
Serves as a member of the quality improvement committee and contributes to the establishment and monitoring of Quality Assurance and Performance Improvement activities
Follows all Emergency Management Plans and actively participates in fire and evacuation drills
Meets department uniform, appearance and grooming requirements
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment