Clinical Manager – Field Nurse Assessor (Home Care)

True Care•New York, NY

About The Position

Empowering Health, Enriching Lives: True Care’s Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish. Hence, we endeavor to make this sanctuary a haven of health and happiness. At True Care, we don't just offer home healthcare – we offer hope, healing, and a brighter tomorrow. Job Summary: Reporting to the Director of Nursing, the Clinical Manager for Field Nurse Assessors will oversee the clinical quality, compliance, and performance of nurse assessors conducting in-home evaluations. This role ensures high standards of patient care, accurate clinical assessments, regulatory compliance, and effective coordination between clinical staff, patients, and administrative teams. The Clinical Manager provides leadership, training, and quality oversight to support safe, patient-centered home care services.

Requirements

Active NYS RN license in good standing
Minimum 3–5 years of clinical nursing experience
Experience in home care, home health, or community-based nursing
Prior leadership, supervisory, or management experience
Strong knowledge of clinical assessment standards and documentation
Strong clinical judgment and decision-making skills
Excellent communication and leadership abilities
Organizational and time-management skills
Ability to work independently and manage remote teams
Proficiency with electronic health records (EHR) and clinical software
Ability to travel to patient homes and staff locations as needed
Ability to sit, stand, and use computer systems for extended periods

Nice To Haves

Bachelor of Science in Nursing (BSN) or higher
Experience managing field-based or remote clinical teams
Knowledge of Medicare/Medicaid home care regulations
Case management or utilization review experience

Responsibilities

Supervise and support field nurse assessors conducting in-home patient assessments
Review and validate clinical assessments, care recommendations, and documentation
Ensure compliance with state, federal, and payer regulations (e.g., Medicare, Medicaid, insurance guidelines)
Monitor clinical outcomes and implement quality improvement initiatives
Address clinical escalations, complex cases, and patient safety concerns
Hire, onboard, train, and mentor field nurse assessors
Conduct performance evaluations and provide coaching and corrective action as needed
Ensure clinical competency and continuing education compliance
Foster a culture of accountability, professionalism, and patient-centered care
Coordinate field staff scheduling and coverage to meet service demands
Collaborate with intake, care coordination, and administrative teams
Ensure timely completion and submission of assessments and reports
Participate in audits, surveys, and accreditation processes
Serve as a clinical resource for patients, families, and caregivers
Support resolution of patient concerns and complaints
Promote compassionate, respectful, and culturally sensitive care
Maintain adherence to DOH, Joint Commission and other agency policies and procedures
Identify and mitigate clinical risks
Ensure accurate, complete, and timely clinical documentation