Clinical Manager, Dental AI Quality & Validation

VideaHealth • Boston, MA

27d

About The Position

We are looking for a Clinical Manager to join our growing team. This role serves as the clinical expert for ensuring the accuracy, safety, and real-world effectiveness of our AI-powered products. You will lead internal QA/QI efforts to validate product updates, AI model changes, and new customer onboarding, while directly evaluating model performance through case review and diagnostic accuracy assessment. Acting as a clinical liaison between customers and internal teams, you’ll help translate clinical workflows into actionable product insights, inform go-to-market strategies for new features, and provide expert clinical guidance across the organization. In close partnership with data science, engineering, and product teams, you’ll turn clinical feedback into meaningful model improvements, education, and documentation that support scalable, high-quality adoption.

Requirements

• Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) required.
• Active dental license (U.S.) in good standing.
• Minimum 3–5 years of clinical practice experience with strong diagnostic and radiographic interpretation skills.
• Experience with dental imaging systems (2D, 3D, intraoral scanners) and familiarity with dental technology workflows.
• Demonstrated ability to communicate complex clinical concepts to non-clinical audiences.
• Strong attention to detail and commitment to clinical quality and integrity.

Nice To Haves

• Experience working cross-functionally in a product-driven organization is a plus.

Responsibilities

• Lead the internal QA/QI process for validating product updates, AI system changes, and onboarding of new customer groups.
• Validate AI model performance by reviewing cases, assessing diagnostic accuracy, and providing clinical feedback to the data science and engineering teams.
• Serve as a clinical liaison to customers, helping them understand and optimize use of AI tools in real-world clinical workflows.
• Collaborate with the product team to shape go-to-market (GTM) strategies for new AI features and enhancements, ensuring clinical accuracy and user alignment.
• Partner with technical teams to translate clinical insights into model improvements and usability enhancements.
• Provide clinical education and guidance across internal teams to improve understanding of diagnostic standards and radiographic interpretation.
• Support internal and external clinical documentation, training, and validation reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Ph.D. or professional degree